Pemodelan Deployment Diagram Desain dan Pemodelan Berorientasi Obyek .1 Narasi
user_role_id=role_id industry_id=organization_industry
organization_id=organization_id language_id=language_id
gender_id=gender_id
department_id=department_id customer_id=customer_id
priority_id=priority_id
ticket_id=ticket_id ticket_id=ticket_id
status_code=status_code department_id=department_id
level_support=level_support_id
user_id=staff_id ticket_id=ticket_id
ref_gender gender_id
gender_name gender_description
int11 varchar255
varchar255 pk
ref_industry industry_id
industry_name industry_description
int11 varchar255
varchar255 pk
ref_language language_id
language_code language_name
language_description int11
varchar3 varchar255
varchar255 pk
ref_level_support level_support_id
level_support_name level_support_description
int3 varchar255
text pk
ref_priority priority_id
priority_name priority_description
priority_color priority_urgency
tinyint4 varchar60
varchar255 varchar7
tinyint1 pk
ref_status status_code
next_success_code next_fail_code
status_name status_description
status_ordinal varchar30
varchar30 varchar30
varchar100 varchar255
int11 pk
sys_role role_id
role_name role_description
int11 varchar50
varchar255 pk
sys_user user_id
user_role_id department_id
full_name email
foto phone
phone_ext address
username password
password_hint last_login
last_IP language
themes user_status
int11 int11
int11 varchar255
varchar50 varchar255
varchar50 varchar10
text varchar255
varchar255 varchar255
datetime varchar255
char2 varchar20
tinyint1 pk
fk1 fk2
ticksys_customer customer_id
organization_id language_id
gender_id customer_address
customer_office_phone customer_office_phone_ext
customer_mobile_phone customer_email
customer_full_name customer_nickname
customer_username customer_password
customer_status customer_last_login
customer_last_ip int11
int11 int11
int11 text
varchar20 varchar20
varchar20 varchar100
varchar255 varchar255
varchar255 varchar255
tinyint1 datetime
varchar30 pk
fk1 fk2
fk3
ticksys_department department_id
department_name department_description
int11 varchar255
text pk
ticksys_organization organization_id
organization_industry organization_name
organization_address organization_description
int11 int11
varchar255 text
text pk
fk
ticksys_ticket ticket_id
department_id customer_id
priority_id ticket_number
date_added time_added
equipment_category serial_number
status_code staff_id
level_support int11
int11 int11
tinyint4 varchar30
date time
varchar255 varchar255
varchar30 int11
int3 pk
fk1 fk2
fk3
fk5 fk4
ticksys_ticket_message message_id
ticket_id message_subject
message_content message_created_date
message_created_by int11
int11 varchar255
text datetime
int11 pk
fk
ticksys_ticket_response response_id
ticket_id problem_inspected
response_solution response_created_date
response_created_by int11
int11 text
text datetime
int11 pk
fk ticksys_ticket_status
status_id ticket_id
status_code status_note
created_date created_by
int11 int11
varchar30 text
datetime int11
pk fk1
fk2
Gambar 4.36
Physical Data Model Helpdesk Ticketing System Pemodelan PDM pada Gambar 4.15 memperlihatkan hubungan yang
terjadi antar tabel-tabel yang terdapat pada database Helpdesk Ticketing System. Tabel sys_user berhubungan dengan tabel sys_role dengan foreign key
user_role_id dan tabel ticksys_department tabel dengan foreign key department_id yang berguna untuk memverifikasi data pengguna dalam proses login. Tabel
ticksys_organization berhubungan dengan tabel ref_industry dengan foreign key organization_industry yang berguna untuk menyimpan data perusahaan. Tabel
ticksys_Client berhubungan dengan tabel ticksys_organization dengan foreign_key organization_id, tabel ref_language dengan foreign_key language_id dan tabel
ref_gender dengan foreign_key gender_id yang berguna untuk menyimpan dana