© ISO 2007 - all rights reserved
3
3.9
279
product 280
any goods or service 281
[ISO 14025 : 2006] 282
3.10 283
social responsibility
284 responsibility of an organization for the impacts of its decisions and activities on society and the environment,
285 through transparent and ethical behaviour that
286
is consistent with sustainable development and the welfare of society; 287
takes into account the expectations of stakeholders;
288
is in compliance with applicable law and consistent with international norms of behaviour; and 289
is integrated throughout the organization.
290 NOTE Activities include products and services
291
3.12 292
stakeholder
293 [individual or group of individuals with interests that may either affect, or be affected by, an organization
294 NOTE 1 Relevant interests in the context of this International Standard are those related to sustainable
295 development and the welfare of society.
296 NOTE 2 The interests may be supportive, receptive or adverse to the objectives of an organization in
297 relation to sustainable development and the welfare of society.]
298
or 299
[individual or group that has an identifiable interest in any activities of an organization, where this interest is 300
also relevant to sustainable development and the welfare of society.] 301
3.13
302
stakeholder engagement
303 [activities by which an organization involves [key] stakeholders in a co-operative relationship to accomplish
304 positive outcomes
305 NOTE Positive outcomes in the context of this International Standard are those related to furthering
306 sustainable development and improvements to the welfare of society. ]
307
or
308 [any activity or activities undertaken by an organisation intended to create opportunities for two-way
309 communication between the organisation and one or more of its stakeholders]
310
4
© ISO 2007 - all rights reserved
3.14
311
sustainability 312
[the feasibility of activities continuing without long-term adverse social, economic or environmental impacts 313
that outweigh beneficial impacts] 314
3.15 315
sustainable development
316 development that meets the needs of the present without compromising the ability of future generations to
317 meet their own needs 60, p8
318
3.16
319
transparency 320
openness about actions and impacts, and willingness to communicate these in a clear, honest and complete 321
manner to all stakeholders and society 322
4 The context of social responsibility in which an organization operates
323 Drafters note: The multi-stakeholder representative drafting team that was established to draft text on this
324 section has failed to reach agreement on compromise text for this section. Some of the areas of
325 disagreement, including in some instances possibilities for alternative text, are presented in square
326 brackets. This current text should not be taken to suggest that some of the issues not referred to in this
327 Clause have been resolved or otherwise dismissed. To assist in finalising this text experts are asked to
328 comment on the text below, as well as to respond to specific questions pertaining to this text these will be
329 attached separately. These responses will be used to inform revised text that will be prepared for
330 consideration and further discussion in the WG meeting in Vienna.
331 OPTION 1
332 [The social responsibility of organizations is of increasing interest throughout the world. This section
333 explains what the concept means and addresses some issues that should be taken into account when
334 applying this concept. The section also provides some background as to how the ideas and practices
335 surrounding the concept of social responsibility evolved.]
336 OPTION 2
337 [How an organization achieves its mission and goals can have a fundamental impact on its long-term
338 success. It is not sufficient just to meet legal requirements: an organization should understand the impacts
339 of its activities on others. The development of a more informed civil society and accelerating and more
340 effective methods of sharing information increases the scrutiny on all types of organization. This clause
341 describes why organizations may find it beneficial to consider the developments, trends and influences that
342 have led to the concept of social responsibility. It also introduces the ways in which organizations can utilize
343 this concept according to their own specific circumstances.]
344
4.1 Historical background and trends
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