organization Capacity development Subiantoro Investor Relations

INSTITUTIONAL BANKING 5. Pension fund payment system enhancement through e-Dapem program electronic payment fund and payment for ASABRI pension through payroll system. 6. Providing multi-payment and e-channel facility for Jamsostek’s fees and claim payments, as well as the provision of multi-payment and e-channel facility for Jiwasraya insurance premium payment. 7. Enhancement of Mandiri Cash Management MCM, payroll payment, and multi payment e-channel facility for cash delivery payment and management of potential customers. 8. The provision of website and enhancement of Mandiri DPLK application for easy access on DPLK product features and DPLK’s customer inancial position through the application of settlement for withdrawals and claims. The Directorate of institutional Banking has implemented business strategy on funding and succeeded in improving Third Party Funds DPK, to grow by 26.5 from Rp35.3 trillion in 2011 to Rp44.7 trillion in 2012. The fund contributions were 68.2 from Ministry segment, and a 21.8 from state owned enterprisesoes. on low cost funds composition current Accounts and Business savings, the Directorate of institutional Banking has maintained the low cost fund structure at 37.4 from the total fund volume of Rp16.7 trillion. This performance was achieved through leading indicators support, which includes the growth from close deal customer and productivity of Relationship Manager. Meanwhile, the Rp16.7 trillion low cost funds achieved in 2012 was supported by related leading indicator, such as volume cash management and total accounts growth. Moreover, in the efort to strengthen customer base, the Directorate of institutional Banking continues to grow the Mandiri Financial institution Pension Fund DPlK. The Directorate conducted DPlK customer acquisition, through relationship with investment Management companies that include funding placement, competitive market rate, signiicant increase in pension fund, as well as to organize both internal and external promotion through above the line and below the line media. currently, Mandiri DPlK has ofered 5 investments packages: Money Market investment, Fixed income investment, equity investment, Balanced investment and sharia investment – with the objective to increase signiicant fee-based income and beneits for Bank Mandiri. The total participants of Mandiri DPlK since its establishment in May 2011 to December 2012 has reached 10,820 participants with total assets of Rp89.0 billion. The Directorate of institutional Banking in its efort to support soes’ role as the government agent of change, has also actively distributed the government program funds with related working units, such as school operational Assistance Bos fund, Public Healthcare guarantee JAMKesMAs, corporate social Responsibility csR THiRD-PARTy FunDs BAse on consuMeR segMenTATion Rp.billion THiRD-PARTy FunDs BAse on PRoDucT coMPosiTion Rp.billion 68.2 21.8 7,7 2.0 0.3 Ministries state-owned enterprises Foundation Pension Funds subsidiaries of soe insurance companies 62.6 36.9 0.5 Time Deposit Demand Deposit saving Deposit Business oveRvieW AnD conDiTion