Information Disclosure and Complaints Handling

WINRIP PIP 37 i. Ensuring that all procedural arrangements are put in place as early as possible project managers appointed; procurement committees established and staff appointed; budgets established; etc. ii. Training provided to Project Managers and Procurement Committee staff iii. Prepare the Project Management Manual, and conduct full socialisation and project management training iv. Preparations for the procurement of TA services for Implementation Support CTC and DSC The Implementation Schedule identifies these initial tasks, and the critical activities and their overall timeframe required for effective implementation of the project.

3.7. Information Disclosure and Complaints Handling

The PMU, assisted by the CTC, is responsible for establishing a project website before the procurement of civil works contracts can commence. All information on the website will be provided, as far as is practical, in both English and Indonesian. Project information to be disclosed on the website and updated monthly is detailed in Annex 11. The Project Manager for each civil works contract is responsible for making project information available to communities in the project area before commencement of civil works and during implementation. Additionally, the monthly project progress reports will be made available, upon request, to civil society and media. Regulation of the Minister for Public Works No.323PRTM2005 “Concerning a Mechanism for Handling the Information from the Public relating to Public Works” will be implemented for WINRIP with the additional enhancements as noted in Annex 11. WINRIP PIP 38

4. RISK MANAGEMENT

4.4. Risk Management Matrix

Implementation of the Project will require the management of a number of risks, in the: i. Stakeholder risks ii. Implementing Agency risks iii. Project risk especially in design, social and environmental, program and Donor, as well a delivery quality These risks have been identified, the likelihood and consequences assessed, and the subsequent Risk Level evaluated. These are detailed in Annex 10. The mitigation actions for each risk are also shown in the Matrix. The Anti Corruption Action Plan also addresses many of the risks, as follows

4.5. Anti Corruption Action Plan

4.5.4. Purpose

The anti-corruption action plan ACAP for WINRIP has been developed to ensure that the project’s goal of road improvement is not compromised by corruption which in turn reduces the quality and quantity of civil works. The ACAP will be adopted by GOI as a legally binding commitment, ensuring that anti-corruption measures are an integral part of the implementation of WINRIP and not standalone or optional requirements. Transparency and accountability have been highlighted as core principles of the IBRD loan by both the Indonesian and the World Bank. Both are eager to ensure that the funds are administered in a transparent and accountable manner on this project. The ACAP adapts the principles of transparency and accountability to the particular circumstances of WINRIP and provides guidelines for their implementation. The measures in the ACAP are aimed at preventing and detecting corruption in all its forms, whether it involves a party working on the implementation and oversight of the project or a third party hoping to improperly obtain a benefit from the project. It also aims to involve all stakeholders in ensuring the project is properly implemented - Government, consultants, contractors, beneficiaries, civil society, the media and the general public. A risk analysis of the WINRIP project, based on similar previous projects in the sector, has shown that the key areas of weakness to be addressed in the ACAP are inadequate oversight of civil works; and collusion corruption in procurement processes.

4.5.5. Key Features

The key features of the WINRIP ACAP are: a Improved effectiveness of the Procurement Procedures within Ministry of Public Works b Enhancement of the MPW IT based National Road Project Monitoring System. c Enhanced Disclosure Provisions and Transparency d Civil Society Participation in Oversight e Complaints Handling Mechanism f Sanctions and Remedies