5. Revising
The results of the expert judgement questionnaire were analysed and used to revise the first draft of the materials. The revisions were based on some
categories such as the content, the language, the presentation and the layout. After being revised, the materials were considered as appropriate English learning
materials for the reception staff of Vidi hotel Yogyakarta.
E. Data Collection Techniques
In this study, the data were collected through questionnaires and an interview. First, the interview was conducted in order to know the background of
Vidi hotel Yogyakarta as well as the use and importance of English in the reception staff’ daily tasks. The Human Resources Manager HRD was asked
several questions about the background of Vidi hotel, the number of reception staff, their backgrounds, the importance of English in their daily tasks, and also
the management’s expectations. Second, the reception staff were given questionnaires containing
questions about their education background, their English proficiency level, their difficulties and obstacles in learning English, their learning preferences and their
expectations. Third, opinions and suggestions from the experts were asked through
the expert judgements questionnaire t find the appropriateness of the designed materials. The expert judgements questonnaires usd a Likert scale to collect the
data.
F. Research Instruments
In collecting the data, the questionnares were distributed to the students and materials experts. There were two types of questonnaires used in this
research. Those were the needs analysis questionnaire and the expert judgements questionnaire. The needs analysis questionnaire was distributed to find out the
target and learning needs of the reception staff of Vidi hotel Yogyakarta. Finally, the expert judgement was proposed to the materials experts to collect their opinion
and comments about the materials. a.
Needs Analysis Questionnaire The purpose of this questionnaire was to find out the target and learning
needs. In developing the needs analysis questionnaire, this study referred to the theory of needs assessment proposed by Hutchinson and Waters 1987 and
Nunan 2004.
Table 4. The Organization of the Needs Analysis Questionnaire
Aspect The purpose of the question
References
T a
rg et
N eed
s Goal
To find out the reason of learning English Hutchinson and
Waters 1987
Necessities
To find out the type of needs by the demands of the target situation
Hutchinson and Waters 1987
Lacks
To find out the gap between learners’ proficiency and the demand of the target
situation Hutchinson and
Waters 1987
Continued....
Continued....
b. Interview Guide
The interview guide was used to gather information from the HRD manager about the condition of the reception staff. The information was used to
support the results of the need analysis questionnaire whih was distributed to the students.
c. Expert Judgement Questionnaire
The expert judgement questionnaire was distributed to the experts after the first draft materials were developed. The purpose of this questionnaire was to
know the experts’ opinions and suggestion toward the materials. The result of this questionnaire were used to evaluate the first draft of the materials.
Aspect The purpose of the question
References
L e
a r
ni ng
N eed
s Input
To find out the suitable inputs for English learning materials that students want the most
Nunan 2004
Procedures
To find out the suitable procedures that students want the most
Nunan 2004
