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2.5.1 Hotel Berdasarkan Kelas
Faktor tingkatan atau bintang
Tingkatan atau kelas hotel dibedakan atas tanda bintang . Semakin banyak jumlah bintang, maka persyaratan, fasilitas, dan pelayanan yang dituntut
semakin banyak dan baik. Kriteria klasifikasi hotel berdasarkan bintang adalah sebagai berikut:
Tabel 2.2. Klasifikasi Hotel Berdasarkan Bintang
Klasifikasi Hotel Bintang
Persyaratan
¾ Jumlah kamar standar, minimum 15 kamar
¾ Kamar mandi di dalam
¾ Luas kamar standar, minimum 20 m
2
¾ Jumlah kamar standar, minimum 20 kamar
¾ Kamar suite minimum 1 kamar
¾ Kamar mandi di dalam
¾ Luas kamar standar, minimum 22 m
2
¾ Luas kamar suite, minimum 44 m
2
7. Lamanya Tamu Menginap
• Transit Hotel
• Semi Residential Hotel
• Residential Hotel
8. Kriteria Jenis Tamu
Family Hotel 9.
Aspek Bentuk Bangunan •
Pondok Wisata •
Cottage •
Montel 10.
Wujud Fisik •
Produk Nyata Tangibel •
Produk Tidak Nyata Intangible
¾ Jumlah kamar standar, minimum 30 kamar
¾ Kamar suite minimum 2 kamar
¾ Kamar mandi di dalam
¾ Luas kamar standar, minimum 24 m
2
¾ Luas kamar suite, minimum 48 m
2
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Gambar 2.7 Beberapa Contoh Hotel Berbintang di Jakarta
Hotel Ibis Slipi - Jakarta
¾ Jumlah kamar standar, minimum 50 kamar ¾ Kamar suite minimum 3 kamar
¾ Kamar mandi di dalam ¾ Luas kamar standar, minimum 24 m
2
¾ Luas kamar suite, minimum 48 m
2
¾ Jumlah kamar standar, minimum 100 kamar ¾ Kamar suite minimum 4 kamar
¾ Kamar mandi di dalam ¾ Luas kamar standar, minimum 26 m
2
¾ Luas kamar suite, minimum 52 m
2
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Hotel Mercure Rekso Jakarta
Hotel Shangri-la Jakarta
Sumber: www.indonesia.com
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Hotel Mulia Senayan has once again excelled in its standards of hospitality and is honored to have won ”Indonesia’s Leading Hotel
2005 by the World Travel Awards at the 12th Annual World Travel Awards voted by travel agents worldwide.
The Best Independent Hotel
In TTG Travel Trade Gazette Asia and TTG China Poll 2004, the readers voted Hotel Mulia Senayan as the Best
Independent Hotel. This award is bestowed upon outstanding members of the travel trade within the Asia
Pasific region on an annual basis. Clinching this coveted award is evident of Hotel Mulia Senayan’s dedication
towards commitment and service excellence.
Second Best Luxury Hotel
IB
Jakarta - Euromoney Business Travel Poll 2003
In Enromoney’s Easiness Travel Poll 2003, readers from the banking and finance industry ranked Hotel Mulia
Senayan the second best luxury hotel in Jakarta.
Di bawah ini diberi contoh berbagai bentuk penghargaan baik tingkat Asia maupun Internasional yang diterima oleh Hotel Mulia Senayan Jakarta antara
lain:
International Five Star Diamond Award 2003-2006
Accorded by The American Academy of Hospitaly Sciences, this award recognizes gbbai establishments for trick commitment
to service excellence. Hotel Mulia Senayan is the only independent hotel in Indonesia to win this prestigious
international award.
One of the Top Hotels is Major Asian Cities - Business Travel Survey of Business Traveler Asia Pacific
Magazine
In less man three years of operation, Hotel Mulia Senayan ranked among one of the Top Hotels in Major Asian Cities in
Business Traveler Asia Pasific Magazine’s annual business travel survey. Asia Money Magazine readers also voted it as one
of Jakarta’s top hotels.
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2.5.2 Hotel Berdasarkan Plan