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LOYALITAS PELANGGAN KEPERCAYAAN Saran

LAMPIRAN 3. HASIL UJI VALIDITAS

1. LOYALITAS PELANGGAN

Correlations X11 X12 X13 X14 X15 X16 X1 X11 Pearson Correlation 1 .548 .540 .189 .457 .070 .617 Sig. 2-tailed .002 .002 .317 .011 .715 .000 N 30 30 30 30 30 30 30 X12 Pearson Correlation .548 1 .403 .237 .498 .200 .685 Sig. 2-tailed .002 .027 .208 .005 .290 .000 N 30 30 30 30 30 30 30 X13 Pearson Correlation .540 .403 1 .142 .152 .192 .521 Sig. 2-tailed .002 .027 .455 .422 .309 .003 N 30 30 30 30 30 30 30 X14 Pearson Correlation .189 .237 .142 1 .568 .290 .703 Sig. 2-tailed .317 .208 .455 .001 .120 .000 N 30 30 30 30 30 30 30 X15 Pearson Correlation .457 .498 .152 .568 1 .249 .791 Sig. 2-tailed .011 .005 .422 .001 .184 .000 N 30 30 30 30 30 30 30 X16 Pearson Correlation .070 .200 .192 .290 .249 1 .562 Sig. 2-tailed .715 .290 .309 .120 .184 .001 N 30 30 30 30 30 30 30 X1 Pearson Correlation .617 .685 .521 .703 .791 .562 1 Sig. 2-tailed .000 .000 .003 .000 .000 .001 N 30 30 30 30 30 30 30 . Correlation is significant at the 0.01 level 2-tailed. . Correlation is significant at the 0.05 level 2-tailed.

2. KEPERCAYAAN

Correlations X21 X22 X23 X24 X25 X26 X27 X2 X21 Pearson Correlation 1 -.094 .069 .160 .390 .390 .280 .510 Sig. 2-tailed .623 .718 .398 .033 .033 .134 .004 N 30 30 30 30 30 30 30 30 X22 Pearson Correlation -.094 1 .476 .127 .007 .007 .113 .423 Sig. 2-tailed .623 .008 .505 .970 .970 .551 .020 N 30 30 30 30 30 30 30 30 X23 Pearson Correlation .069 .476 1 .360 .080 .080 .405 .611 Sig. 2-tailed .718 .008 .050 .676 .676 .026 .000 N 30 30 30 30 30 30 30 30 X24 Pearson Correlation .160 .127 .360 1 .319 .319 .319 .616 Sig. 2-tailed .398 .505 .050 .085 .085 .085 .000 N 30 30 30 30 30 30 30 30 X25 Pearson Correlation .390 .007 .080 .319 1 1.000 .464 .719 Sig. 2-tailed .033 .970 .676 .085 .000 .010 .000 N 30 30 30 30 30 30 30 30 X26 Pearson Correlation .390 .007 .080 .319 1.000 1 .464 .719 Sig. 2-tailed .033 .970 .676 .085 .000 .010 .000 N 30 30 30 30 30 30 30 30 X27 Pearson Correlation .280 .113 .405 .319 .464 .464 1 .691 Sig. 2-tailed .134 .551 .026 .085 .010 .010 .000 N 30 30 30 30 30 30 30 30 X2 Pearson Correlation .510 .423 .611 .616 .719 .719 .691 1 Sig. 2-tailed .004 .020 .000 .000 .000 .000 .000 N 30 30 30 30 30 30 30 30 . Correlation is significant at the 0.05 level 2-tailed. . Correlation is significant at the 0.01 level 2-tailed. 91

3. SUASANA TOKO

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