Complaint Handling System CHS

Monthly Progress Report November 2013 Western I ndonesia National Roads I mprovement Project 40 The activities of Complaint Handling System CHS during November, 2013 was continued in provided input to the Management Information System Specialist in developing the framework of a complaint on the web site of WINRIP and provided ACAP inputting data in the web site. In a further development the discussion will be carried out continuously when needed. The Works Plan Activities for CHS is shown in Annex F3.

6.4.5. Publication Disclosure

Activities for Public Disclosures and Transparencies will be done in lines on the training of Project Management Manual PMM and Financial Monitoring Report FMR or other relevant trainings. And inputting the data or upload the articles will be done to website of WINRIP, now position is not yet developing by Management Information System Specialist. Progress of publication disclosure and transparency activities partly been done through training, as has been reported in section 6.3 above. The Works Plan Activities for Publication Disclosure is shown in Annex F4.

6.5 Road Safety Audit

Since the Senior Road Safety Audit Engineer has been mobilized on 1 st May 2013, technical design review which is AWP2 and AWP-3 sub-projects in aspect of road safety has been implemented, and then Comment and Recommendation for the DED which were prepared and completed respectively by P2JN or DSC, have been made in response to recommendation of the links for betterment and their implementation under Annual Works ProgramsAWP-2,3, and consists of Quality Assurance Road Safety Audit of Technical Assistance for National Highway through site visiting, review of prepared drawing report, had an official meeting with stakeholder which is for Full design review and technical advisory. The CTC shall compile all the road safety recommendation in the road safety audit reports which shall be part of the technical reports. Project performance of road safety audit is as following component. • All activities which have undertaken during this month. - Post Review, Site Visiting and Full Design Review for the DEDDetailed Engineering Design which is prepared by P2JN and BINTEK. - Presentation meeting with the P2JN, PPK, BINTEK officials. - Technical Review and Road Safety Review Report for 7 Packages to Full-Review and Technical Assistance. - Technical Advisory for the DED which is 10 Packages prepared by DSC. • Current status of the project for technical field as of the end of this month. Monthly Progress Report November 2013 Western I ndonesia National Roads I mprovement Project 41

6.5.1 All activities which have undertaken during this month Date

Activity From11 November 2013 to 13 November 2013 Attendance the Meeting for WINRIP technical advisory regarding DED which is 4 packages 781012 of AWP-2 in West Sumatra province, Prepared by DSC, from 11 th November to 13 th November 2013. The CTC technical review teamsenior highway engineer, senior road safety audit engineer, highway engineer was invited and attended the coordination meeting which is the package design for WINRIP 4 packages of West Sumatra province, from 11th November 2013 to 13th November 2013, with PMU WINRIP, BINTEC, WINRIP the DSC consultants. The Objectives of meeting is to assist and coordinate the implementation of package design in terms of technical design which is needed to be enhanced for package No.7 Indrapura-Tapan, No.8 Bts. Kota Pariaman- Manggopoh, No.10 Sp.Empat-Sp. Air Balam and No.12 Kambang-Indrapura, by official memo No.UM.0206BCSWINRIP030 on 8th November 2013. After technical discussion and debate on the matter with DSC team at the meeting, the additional comment of technical analysis was handed over DSC team in order to recommendation of the links for betterment and their implementation under second year Annual Works Program AWP-2, AWP-3, and consists of Quality Assurance Road Safety Audit of Technical Assistance for National Highway, from 11th November 2013 to 31th November 2013. • Project List for Technical Advisory 4 Pacakges in West Sumatra - No.7 INDRAPURA - TAPAN Link No.019.0, West Sumatra Province - No.8 BTS.PARIAMAN - MANGGOPOH Link No.024.0 , West Sumatra Province - No.10 SP.EMPAT – SP.AIR BALAM Link No.034.1 , West Sumatra Province - No.12 KEMBANG- INDRAPURA Link No.017.2 , West Sumatra Province