Community Representative Observers CRO Third Party Monitoring TPM

Monthly Progress Report December 2013 Western I ndonesia National Roads I mprovement Project 42 During December, 2013, TPM were continuing following activities:  Reviewing, improving and refining ToR and Guidelines of TPM selection,  Completing TPM Training Materials.  Preparation of the official letter from the Director of Planning as Chairman of PMU to Head of BBPJN II III, about the Selection of TPM, the actual condition is waiting for signing by Director of Planning as Chairman of PMU, and  Preparation of information letter about selection of TPM from Official in Charge Ketua Pelaksana Harian of PMU to the SatkerPPK of four packages AWP-1 packages 01, 02, 03 04 that has been tendered. The Progress of selected Third Party Monitoring TPM activities up to December 2013 and works plan is shown in Appendix H.2. 6.4.4 Complaint Handling System CHS The implementation of CHS activities will collaborate with MIS Specialist who has to develop the system for WINRIP website. The web is being developed by MIS Specialist. These activities will be completed by early 2014. Establishment of Management of a Complaints Handling Mechanism System CHS which includes several components that needs to be prepared in connection with the management of CHS is as follows: • Formation of the Complaints Handling Unit CHU. • Preparation of Complaints Register and complaints address. • Preparation of Complaint Handling Procedure. • Completion of the Initial investigation of a complaint Procedure, and the procedure for the investigation of Complaints, as well as the conclusion of investigation. • The establishment of the Complaint Handling Commission Executing Agency. • Preparation of the device for Executing Agency. • Development of a code of conduct and actions for Implementing Institutions Implementing Agency Bidders, Suppliers, Contractors and Consultants.  Support the PMU in the Management and Monitoring of the implementation policy in handling public complaints In the implementation of Complaint Handling System CHS essentially there are four main components which are as follows: • Data Entry. • Complaint Registration. • Complaint Assessment. • Field Investigation and Analysis. Monthly Progress Report December 2013 Western I ndonesia National Roads I mprovement Project 43 • Problem Solving and taking Decision The activities of Complaint Handling System CHS during December, 2013 was in collaboration with the Management Information System Specialist in developing the framework of a complaint procedures on the web site of WINRIP and provided ACAP inputting data on the web site. In a further development the discussion will be carried out continuously until the web is ready to operate. The target to complete the activity is mid February 2014. The Works Plan Activities for CHS is shown in Appendix H.3.

6.4.5. Publication Disclosure

Activities for Public Disclosures and Transparencies will be done in lines with training of Project Management Manual PMM and Financial Monitoring Report FMR or other relevant trainings and input data or upload the articles will be done to WINRIP website. The web site under development by Management Information System Specialist is targeted to complete by February 2014. Progress of publication disclosure and transparency activities partly have been done through training, as has been reported in section 6.3 above. The Works Plan Activities for Publication Disclosure is shown in Appendix H.4.

6.5 Road Safety Audit

The Senior Road Safety Audit Engineer has been mobilized on 1 st May 2013. He organized technical design review for AWP-2 and AWP-3 sub-projects from road safety point of view and made Comments and Recommendation on Detailed Engineering Design, which were prepared and completed respectively by P2JN and BINTEK or DSC. He made response to recommendation of the links for betterment and their implementation under Annual Works Programs AWP-2,3, and consists of Quality Assurance Road Safety Audit of Technical Assistance for National Highway through site visit, review of prepared drawing report, had an official meeting with stakeholders which is for full design review and technical advisory. The CTC shall compile all the road safety recommendation in the road safety audit reports which shall be part of the technical reports. Project performance of road safety audit has following component. • All activities which have undertaken during the month. - Post Review, Site Visit and Full Design Review for the DED Detailed Engineering Design which is prepared by P2JN and BINTEK. - Presentation meeting with the P2JN, PPK, BINTEK officials. - Technical Review and Road Safety Review Report for 7 Packages to Full-Review and Technical Assistance. - Technical Advisory for the DED which is 10 Packages prepared by DSC. • Current status of the project for technical field as of the end of this month. Monthly Progress Report December 2013 Western I ndonesia National Roads I mprovement Project 44 All activities which have undertaken during this month Date Activity From13 December 2013 to 17 December 2013 Attend meeting for WINRIP Progress and Mission at Bappenas office The CTC team Team Leader, Senior Highway Engineer, Senior Road Safety Auditor joined the world bank mission WINRIP Program kick-off and wrap up meeting to discuss about implementation, review all aspects of the project against the project development objectives PDOs and performance Monitoring Indicators PMIs. The mission held meetings with the Directorate General of Highways DGH in the Ministry of Public Works MPW and project consultants at the Bappneas office from 13th to 17th December 2013 in Jakarta. 20 December 2013 Attend meeting for the Implementation Review Mission Aid Memoire for WINRIP at the Ministry of Public Works, on 20 th December 2013. The senior road safety audit engineer was invited to attend the coordination meeting for the Implementation Review Mission Aid Memoire for WINRIP on 20th December 2013, at the Ministry of Public Works. The objective of the meeting was to discuss about progress in components 3 and 4 which is road sector institutional development and contingency for disaster risk response in aspect of road safety. In addition, the road safety audit guidelines which include general consideration and checklist during construction phase also had discussed and requested to be made by senior road safety engineer from road safety and environmental division at this meeting. The purpose of this guidelines is to hand over assistant road safety engineer in order to be used as a reference which is for identifying potential safety issues and make sure that they do not overlook something important in aspect of RSA under construction phase. This Guideline will be submitted in response to request from MPW in the middle of January 2014.