Package No. 16: Sebelat – Ipuh Social Issues:-

Monthly Progress Report December 2013 Western I ndonesia National Roads I mprovement Project 51 World Bank on the early of January 2014. Environmental Issues:- AMDAL documents not yet finish, the CTC push the AMDAL consultant to finalize the AMDAL report as soon as possible.

6.6.17. Package No. 17: SP. Gunung Kemala – Pg. Tampak Social Issues:-

The Larap report has reviewed by CTC and submitted to PMU dated 30 August 2013. The report already submitted to the World Bank from PMU dated 10 September 2013 and approval the World Bank dated 16 September 2013 with some comment The revision of Larap Report submitted to PMU from CTC dated 29 October 2013. The report already submitted to the World Bank dated 06 November 2103 and responsed by the Bank on 12 November 2013 that the documents disclosed at PMU website. Referring to letter from the World Bank, Director of Planning submit a official letter to Director of Implementation Affairs Region I dated 18 November 2013 regarding approval of the report from the World Bank to be informed to Balai III PalembangSatker in Lampung Province. Now, PMUCTC waiting a report of Larap implementation from Satker in Lampung Province. Environmental Issues:- The AMDAL was sent to Bank on 30 September 2013, and approved by the World Bank on 20 November 2013 and request the documents to disclosed at PMU website.

6.6.18. Package No. 18: Mukomuko – Bts. Sumbar Social Issues:-

This package will be substituted with other link by DGH, so the social safeguard requirement is not yet clear. Environmental Issues:- This package will be substituted with other link by DGH, need safeguard screening for new link proposed

6.6.19. Package No. 19: Lais - Bintunan Social Issues:-

CTC received a Larap report of package for Pasr. Pedati – Kerkap from Balai III PalembangPMU dated 7 October 2013. CTC has reviewed to finalization the Larap report during November 2013, and submitted to PMU dated 29 October 2013. The Monthly Progress Report December 2013 Western I ndonesia National Roads I mprovement Project 52 Larap report already submitted to the World Bank from PMU dated 13 November 2103 and approval the World Bank dated 20 November 2013 with some comments. Follow up the World Bank review and PMU letter, now the Larap report is being revision process by CTC. A revision of the Larap report will be submitted to the World Bank on the early of January 2014. Environmental Issues:- PMU has been send the UKLUPL to the World Bank on 30 September 2013

6.6.20. Package No. 20: Lubuk Alung – Sicincin Social Issues:-

The Larap report of package for Lubuk Alung – Sicincin is under preparation by Balai II Padang West Sumatera. Now CTC waiting for the report from Balai II Padang. Environmental Issues:- Environmental issues will integrated to design

6.6.20. Package No. 20: Lubuk Alung – Kuraitaji Social Issues:-

The Larap report of package for Lubuk Alung - Kuraitaji is under preparation by Balai II Padang West Sumatera. Now CTC waiting for the report from Balai II Padang. Environmental Issues:- Environmental issues will integrated to design

6.7 Management Information System

Physical work of the WINRIP project will be started in early 2014. And the CTC-WINRIP tasked to oversee the implementation of that to conform with the principle of ACAP Anti- Corruption Action Plan. And to support the activities of ACAP, we develop applications of the CHS Complaint Handling System to manage complaints about the condition of the field activities.

6.7.1 Complaint Handling System CHS 1 Background

To make it easier to solicit complaints from NGOs and public, it is made in a variety of channels to collect information such complaints. This media channels such complaints are as follows: • Mobile Phones line cell phone using a special phone number and easy to remember so that people have no difficulty in making a complaint report by text message SMS.