87
PT CITRA TUBINDO Tbk Laporan Tahunan 2014 Annual Report
c. Socialization of Business Etiquette and Its Enforcement VTJOFTT FUJRVFUUF JT TPDJBMJ[FE UISPVHI QPTUFST QPTUFE JO
WBSJPVT NFEJB BOE OPUJDF CPBSET BOE JO UIF NQMPZNFOU HSFFNFOUJODMVEJOHTBODUJPOPOUIFWJPMBUJPO
5IFJNQMFNFOUBUJPOPGVTJOFTTUIJDJTGPMMPXT 5IF PNQBOZ QFSTPOOFM BSF QFSTPOBMMZ SFTQPOTJCMF GPS
JNQMFNFOUJOH JUT WBMVFT BOE QSJODJQMFT BOE DPNQMZJOH XJUISVMFTUIFPNQBOZQVCMJTIFT
.BOBHFNFOU NBLFT UIF VTJOFTT UIJD LOPXO UP BMM QFSTPOOFM
d. Business etiquette is compiled in various documents and valid for all employees including managers, Board
of Directors and Board of Commissioners.
Whistleblowing system
5IF XIJTUMFCMPXJOH TZTUFN JT B NFDIBOJTN BQQMJFE UP FWFS CPEZ
NBZIFTIFCFFNQMPZFF
FYFNQMPZFF
NFNCFSGSPNBOZ
JOTUJUVUJPOPSPSHBOJ[BUJPOPSHFOFSBMQVCMJDXIPXPVMEMJLFUP TVCNJUBSFQPSUPOUIFBDUJWJUZXIJDIWJPMBUFTSFHVMBUJPOPSFUIJD
EJSFDUMZPSJOEJSFDUMZSFMBUFEUPUIFJNQPSUBODFPGUIFPNQBOZ
5IF8IJTUMFCMPXFSTZTUFNDPWFSTNBUUFSTBSFSFMBUFEUPIPXUP TVCNJUBSFQPSUPGWJPMBUJPO
QSPUFDUJPOUPUIFSFQPSUFS
IBOEMJOH
UIF DPNQMBJOUT
NBOBHF BOE QSPDFTT PõFST BOE SFTVMU PG UIF DPNQMBJOUT
Methods of Submitting report of Violation 5IF TZTUFN GPS TVCNJUUJOH B EFWJBUFEWJPMBUJPO SFQPSU JO UIF
PNQBOZNBZDPOWFZJUUISPVHIWBSJPVTNFEJB
TVDIBSFFNBJM 4.4
UFMFQIPOF
GBDTJNJMF
XFCTJUFBOEMFUUFSCPYOQBSUJDVMBS
PG BEESFTTJOH WJB FNBJM
SFQPSU DBO CF TFOU UP QFOHBEVBO DJUSBUVCJOEPDPJE
Protection to the reporter 5IF QSPUFDUJPO UP UIF SFQPSUFS BSF TVCKFDU UP UIF 8PSL
BHSFFNFOUGPSJOMBVTFQPJOUUIBUJTUPTBZ FWFSZ FNQMPZFF JT GSFF GSPN BOZ DSJNF XIJDI NBZ CF DSFBUFE
BOZQBSUZBNPOHPUIFSTSFWFOHFEVFUPUIFEFWJBUFESFQPSUPS WJPMBUJPO
TFYBCVTF
JOTVMU
EJTDSJNJOBUJPOEVFUPPSJHJO
SFMJHJPO
BOECFMJFG
SBDF
TLJODPMPSBOEBHF
Handling the complaints 3FQPSUDPNQMBJOTSFDFJWFECZUIFPNQBOZXJMMCFQSPDFTTFE
GVSUIFSCZBUFBNGPSNFECZUIFPNQBOZ
The Complaints Processing Party OUFSOBM VEJUPS
OEVTUSJBM 3FMBUJPOT 0öDFS 30
BOE FOFSBM
.BOBHFSPGUIFPNQBOZBSFUIFDPNQMBJOUTQSPDFTTJOHQBSUZ
Results from the handling of Complaints OUFSOBM VEJU PS 30 PG UIF PNQBOZ XIP SFDFJWFE UIF
DPNQMBJOUTXJMMDBSSZPVUFYBNJOBUJPOTVDIBT OWFTUJHBUJPO
PMMFDUJPOPGUIFNBUFSJBMDPOTJEFSFEBTFWJEFODF FDJEJOHPOUIFDBTF
3FDPNNFOEBUJPOUPUIF.BOBHFNFOUGPSGVSUIFSBDUJPOT
c. Sosialisasi Kode Etik dan Penegakannya ,PEFUJLEJTPTJBMJTBTJLBONFMBMVJCFSCBHBJQMBLBUZBOH
EJMFUBLBOEJCFSCBHBJNFEJBEBOQBQBOQFOHVNVNBO UFSNBTVL EBMBN 1FSKBOKJBO ,FSKB FSTBNB
UFSNBTVL
TBOHTJBUBTQFMBOHHBSBOOZB 1FOFSBQBO,PEFUJLTFCBHBJCFSJLVU
1FSTPOJM1FSTFSPBOCFSUBOHHVOHKBXBCVOUVLNFOFSBQLBO OJMBJOJMBJ EBTBS EBO LPEF FUJL TFSUB NFNBUVIJ BUVSBO
BUVSBOVBOHEJLFMVBSLBOPMFI1FSTFSPBO .BOBKFNFONFNBTUJLBOTFNVBPSBOHNFOHFUBIVJ
LPEFFUJLJOJ
d. Kode etik disusun dalam berbagai dokumen dan berlaku bagi seluruh karyawan, termasuk menejer,
Direksi dan Dewan Komisaris.
Sistem Pelaporan Pelanggaran
4JTUFN1FMBQPSBO1FMBOHHBSBO XIJTUMFCMPXJOHTZTUFN
BEBMBI NFLBOJTNFCBHJTJBQBTBKB
CBJLJUVLBSZBXBO
NBOUBOLBSZBXBO
BOHHPUB EBSJ TVBUV JOTUJUVTJ BUBV PSHBOJTBTJ
BUBV NBTZBSBLBU VNVNZBOHJOHJONFMBQPSLBOTVBUVUJOEBLBOZBOHEJBOHHBQ
NFMBOHHBSLFUFOUVBOBUBVFUJLBCFSLBJUBOMBOHTVOHBUBVUJEBL MBOHTVOHEFOHBOLFQFOUJOHBO1FSTFSPBO
4JTUFN1FMBQPSBO1FMBOHHBSBONFODBLVQIBMIBMZBOHCFSLBJUBO EFOHBO DBSB QFOZBNQBJBO QFMBOHHBSBO
QFSMJOEVOHBO CBHJ
QFMBQPS
QFOBOHBOBO QFOHBEVBO
QJIBL ZBOH NFOHFMPMB QFOHBEVBOEBOIBTJMEBSJQFOBOHBOBOQFOHBEVBO
Cara Penyampaian Laporan Pelanggaran 4JTUFN CBHJ QFMBQPS ZBOH JOHJO NFOZBNQBJLBO
QFOZJNQBOHBOQFMBOHHBSBO EJ
1FSTFSPBO EBQBU
EJMBLVLBONFMBMVJCFSCBHBJNFEJB
TFQFSUJFNBJM
UFMFQPO GBLTJNJMJ ,IVTVT FNBJM EBQBU EJLJSJN LF QFOHBEVBO
DJUSBUVCJOEPDPJE
Perlindungan Bagi Pelapor 1FSMJOEVOHBO CBHJ QFMBQPS TFCBHBJNBOB EJBUVS EBMBN
1FSKBOKJBO,FSKBFSTBNB1FSJPEFEBMBN1BTBM CVUJSZBJUV4FUJBQLBSZBXBOCFCBTEBSJQFSMBLVBO
KBIBU ZBOH NVOHLJO EJMBLVLBO PMFI QJIBL NBOBQVO BOUBSB MBJO QFNCBMBTBO EFOEBN LBSFOB NFMBQPSLBO
QFOZJNQBOHBO BUBV QFMBOHHBSBO
QFMFDFIBO TFLTVBM QFOHIJOBBO
EJTLSJNJOBTJ LBSFOB TVLV
BHBNB EBO
LFQFSDBZBBO
SBT
XBSOBLVMJUEBOVNVS
Penanganan Pengaduan -BQPSBOQFOHBEVBOZBOHEJUFSJNBQFSTFSPBOBLBOEJLFMPMB
EBOEJUJOEBLMBOKVUJPMFIUFBNZBOHEJCFOUVLQFSTFSPBO
Pihak Yang Mengelola Pengaduan 5FBNZBOHNFOHFMPMBQFOHBEVBOBEBMBIOUFSOBMVEJUPS
OEVTUSJBM3FMBUJPOT0öDFS 30
.BOBKFS6NVN1BCSJL
Hasil Dari Penanganan Pengaduan OUFSOBM VEJUPS BUBV 30 ZBOH NFOFSJNB QFOHBEVBO
BLBONFMBLVLBOQFNFSJLTBBOCFSVQB QFOZFMJEJLBO
QFOHVNQVMBOCBSBOHCVLUJ QFNCVLUJBO
SFLPNFOEBTJ LFQBEB .BOBHFNFO VOUVL UJOEBLBO
TFMBOKVUOZB
88
PT CITRA TUBINDO Tbk Laporan Tahunan 2014 Annual Repor t
A. Lingkungan Hidup dan Sistem Pengolahan Limbah
t Penggunaan Bahan Baku atau Bahan Penolong Produksi
Bahan baku atau bahan penolong yang digunakan oleh Perseroan adalah sebagai berikut:
t BIBOBLV4FBNMFTTSFFO1JQF
4UFFMPJM Plastic Resin.
t BIBO1FOPMPOH5IJOOFS
BU
OTFSU
PPMBOU FMUBGPSHF
PQF
.FTLJQVOCBIBOCBLVVUBNBZBOHEJHVOBLBOCVLBO UFSNBTVL CBIBO FDPQSPEVDU
OBNVO 1FSTFSPBO
NFNCVBU LFCJKBLBO EJNBOB 1FSTFSPBO IBOZB NFOFSJNBCBIBOCBIBOQFOPMPOHBUBVQFOVOKBOH
ZBOH UJEBL UFSNBTVL LBUFHPSJ .3 BSDJOPHFOJD .VUBHFOJD
3FQSPUPYJD
EBO NFOHHBOUJ CBIBO
CBIBOQFOVOKBOHMBJOOZBEFOHBOCBIBOZBOHMFCJI SBNBICBJLQBEBMJOHLVOHBONBVQVOQBEBNBOVTJB
t 1FOHHVOBBO OFSHJ ZBOH 3BNBI -JOHLVOHBO TFSUBmTJFOTJOFSHJ
6OUVL NFXVKVELBO LPNJUNFO EBMBN IBM QFOHHVOBBO FOFSHJ ZBOH SBNBI MJOHLVOHBO
1FSTFSPBO UFMBI NFMBLVLBO QFOHHBOUJBO TPMBS diesel dengan natural gas sebagai bahan bakar
VUBNBVOUVLTFNVBGBTJMJUBTVUBNBQSPEVLTJEBO QFNCBOHLJUMJTUSJL 1PXFSPVTF
1FSTFSPBOTFKBL
UBIVOEBOKVHBTBBUJOJTFEBOHEBMBNQSPTFT QFOHHBOUJBOSFGSJHFSBOU JSPOEJUJPOFS
ZBOH
SBNBIMJOHLVOHBO
A. Environment and System of Waste Treatment
t 6TBHFPG3BX.BUFSJBMPSVYJMJBSZNBUFSJBMTGPS QSPEVDUJPO
The raw material or auxiliary materials utilized by the Company are:
t Raw Material: Seamless Green Pipe, Steel Coil, Plastic Resin.
t Auxiliary material: Thinner, Paint, Insert, Coolant, Delta Forge, Dope.
Though the main raw material is classified as eco- product, the Company has made policies of only
accepting auxiliary or supporting materials not in the category Carcinogenic, Mutagenic, Reprotoxic
CMR and replace the supporting material with more environment friendly and safe to people and
community.
t 6UJMJ[F FOWJSPONFOU GSJFOEMZ PG OFSHZ BOE öDJFOUMZ
To realize the commitment in the usage of environmentally friendly energy, the Company has
replaced the usage of fuel oil with natural gas as the main source of energy for all lines of productions and
Power House. Since 2005 and up till now the Company is in the process of replacing environmentally friendly
refrigerant for its Air Conditioners.
Tanggung jawab Sosial Perusahaan
PSQPSBUF4PDJBM3FTQPOTJCJMJUZ