OP-15 Flight Attendant Training Program

Part 3 ✈ Chapter 2 - Operations Audit Checklists Page 209 Part 2 - Airworthiness Audit Policy and Procedures MRA – 1 st Edition September 1998 Item Reference Result P-2 Have recent training inspections shown adherence to approved training programs? NA OK FDG NA P-3 When were the following syllabus and training programs initially approved date? − Initial Training − Annual Training − Requalification Training − CRM Training OK FDG NA P-4 What is the most recent approval revision number for? − Initial Training − Annual Training − Requalification Training − CRM Training OK FDG NA P-5 Is the training program still applicable to the air operators aircraft and type of operation? OK FDG NA P-6 Are all required items included in approved training programs as per the regulatory requirements? OK FDG NA P-7 Is required training provided by a training organisation or consultant other than an employee of the air carrier? If yes, state who is providing the training. If yes, state approval date and who is providing the training. OK FDG NA Page 210 Part 3 ✈ Chapter 2 - Operations Audit Checklists MRA – 1st Edition September 1998 Part 2 ✈ Chapter 2 - Airworthiness Audit Policy and Procedures Item Reference Result P-8 What are the recurring findings from training courses inspected since the previous audit? OK FDG NA P-9 Are the flight attendant instructors qualifications in accordance with regulatory requirements? OK FDG NA P-10 Is the training program in accordance with the training manual and regulatory requirements? OK FDG NA A-1 Describe the flight attendant training facilities. OK FDG NA A-2 Are instructor qualifications maintained and recorded record of training? OK FDG NA A-3 Are emergency evacuation trainers used doors, tailcone, etc.? If yes, are they in accordance with the regulatory requirements? OK FDG NA A-4 Is there adequate portable emergency equipment available for training purposes? OK FDG NA A-5 Is equipment for training representative of the equipment onboard the air operators aircraft? OK FDG NA Part 3 ✈ Chapter 2 - Operations Audit Checklists Page 211 Part 2 - Airworthiness Audit Policy and Procedures MRA – 1 st Edition September 1998 Item Reference Result A-6 Are the following training aids accurate and pertinent: − Video − SlidesTape − Aircraft Diagrams − Transparencies − Handouts − Other? OK FDG NA Items Certified – Completed by:

2.3.16 OP-16 Flight Attendant Training Records

Item Reference Result A.1 Are flight attendant records maintained as per regulatory requirements? OK FDG NA A.2 Does the training show the following: 1. Name of flight attendant; 2. Types of aircraft the flight attendant is qualified on 3. The date of training and whether or not the flight attendant passed or failed: 4. Initial Training 5. Annual Training 6. Differences Training 7. Requalification Training 8. First Aid Training 9. In-Charge Training 10. Dangerous Goods Training OK FDG NA Page 212 Part 3 ✈ Chapter 2 - Operations Audit Checklists MRA – 1st Edition September 1998 Part 2 ✈ Chapter 2 - Airworthiness Audit Policy and Procedures Item Reference Result A.3 Are the training records retained for at least three years? OK FDG NA A.4 Does the training file contain a copy of the most recent written exam for each aircraft type on which the flight attendant is qualified? OK FDG NA A.5 Is there a central records system? If yes, are pertinent training records maintained at base? OK FDG NA A.6 Check random training records to ensure proper maintenance and record discrepancies. OK FDG NA Items Certified - Completed by:

2.3.17 OP-17 Dangerous Goods

Item Reference Result P-1 Identify any outstanding Audit Findings respecting the last audit. NA OK FDG NA P-2 Determine the current type of operator service and identify any changes since the last audit. NA OK FDG NA P-3 Review prior company records to establish compliance history. NA OK FDG NA P-4 Review dangerous occurrence reports, where applicable. NA OK FDG NA P-5 Determine if the company NA OK FDG NA