General Entry Meeting Physical Audit
3.3.3 Evaluation
In the evaluation phase, the company’s level of conformance with regulations and standards contained in existing legislation and company control manuals will be assessed. The following are possible means of evaluation:3.3.3.1 Pre-Audit Checklists
Pre-audit checklists will determine whether all essential controls appear to be in place and are properly designed. Based on the results of the checklist, a summary of the strengths and weaknesses of the auditee’s control system will be developed. This system will be most effective if all questions are answered.3.3.3.2 Interviews
Interviews with company personnel are important during the evaluation phase to determine whether the control system documented in company manuals is that in use, and to assess the knowledge of supervisory personnel of their duties and responsibilities. Interviews may also confirm the validity of audit findings Page 26 Part 2 ✈ Chapter 1 - Airworthiness Audit Policy and Procedures MRA – 1st Edition September 1998 Part 2 ✈ Chapter 2 - Airworthiness Audit Policy and Procedures reached through observation or sampling. The following guidelines will be useful when preparing for an interview: a prepare carefully prior to the interview by defining the areas to be explored and setting specific objectives; b explain why the interview is taking place; c use open questions and avoid complex questions or phrases; d listen carefully to answers and allow interviewee to do most of the talking; e avoid being side-tracked from your original objectives; f ensure that questions are understood; g terminate the interview if the atmosphere becomes highly negative; h document all responses; and i thank the interviewee at the conclusion of the interview.3.3.3.3 Sampling
The sample size of a population and selection criteria have a direct impact on the validity and confidence level of the results. The following guidelines should be used: a each sample group must stand alone. If there are 1 400 pilots, 2 800 flight attendants, 180 maintenance personnel, and 15 dispatchers, each of the four groups must be considered separately; b the RAP goal is to achieve a 95 per cent confidence level with the results of the sample tested. Often, this goal may not be appropriate; therefore, the audit team must carefully consider both the sample size and the time devoted to the task. Random sampling may be considered an acceptable alternative; c the chart found in Appendix 4 will help determine the sample size needed to achieve a 95 per cent confidence level for populations of 400 or more. For smaller populations, a larger sample must be examined and the following guide should be used: Population Sample 100: 50 per cent 199: 40 per centParts
» Initial Certification Audit Audit Types
» Resource Allocation Criteria Frequency
» Financial Change Labour Difficulties
» Management Practices Risk Indicators
» Poor Internal Audit or Quality Assurance Program
» Change in Operational Scope or Additional Authorities
» Changes in Contracting for Services
» Additions or Changes to Product Line
» Purpose Co-ordination Unity of Control
» Qualifications Principal Inspector Restrictions
» Inconsistencies — Civil Aviation Approvals Parallel Report
» Airworthiness Operations Specialist Audit
» Responsibilities Convening Authority CA
» Terms of Reference Qualifications
» Terms of Reference Qualifications Responsibilities
» Team Selection Observer Pre-Audit
» General Entry Meeting Physical Audit
» Pre-Audit Checklists Interviews Evaluation
» Confirmation Request Form CRF
» Completion of Audit Finding Form
» Daily Briefings Exit Meeting
» General Audit Report Post-Audit
» Parallel Report Follow-Up Post-Audit
» Corrective Action Plan Audit Follow-Up
» Audit Philosophy Applied Standard
» Purpose Policy and Organisation
» Applicability Policy and Organisation
» Approved Maintenance Organizations AMOs
» Foreign Approved Maintenance Organizations FAMOs
» Airworthiness Engineering Organizations AEOs
» Conduct of the Audit Team Use of Checklists
» Maintenance Policy Manual or Maintenance Control Manual
» Technical PublicationsLibrary Approved Maintenance Organizations
» Personnel Approved Maintenance Organizations
» Maintenance Training Approved Maintenance Organizations
» Technical Records Approved Maintenance Organizations
» FuellingDefuelling Approved Maintenance Organizations
» De-Icing ProceduresEquipment Approved Maintenance Organizations
» Service Difficulty Reporting Approved Maintenance Organizations
» Defect Control Deferral Approved Maintenance Organizations
» Sample Aircraft for Conformance
» Sub-base Approved Maintenance Organizations
» Company Quality Audits Approved Maintenance Organizations
» Receiving Inspections Approved Maintenance Organizations
» Maintenance Schedule Approved Maintenance Organizations
» ReliabilityMaintenance Development Programs Approved Maintenance Organizations
» SupportOverhaul Shops Approved Maintenance Organizations
» Control of PartsMaterial Approved Maintenance Organizations
» TestingMeasuring Equipment Maintenance Contracts
» Airworthiness DirectivesService Bulletin Compliance
» Corrosion ControlAging Aircraft Approved Maintenance Organizations
» Non-Destructive Testing Weight and Balance Control
» BorrowingPooling of Parts Certification of Components
» Storage Facilities Approved Maintenance Organizations
» Category IIIII Maintenance Program
» Extended Range Operations EROPs
» Maintenance Program Maintenance Test and Ferry Flights
» Enroute Inspection Air Operator
» Quality Control Curriculum Common Requirements
» Examination Graduation Certificates Common Requirements
» Instructors Organizational Chart Common Requirements
» Facilities CAR 423.08 3a Common Requirements
» Prerequisites and Curriculum Equipment General Aircraft and Avionics
» Facilities General Aircraft and Avionics
» Reference Material Class Size
» Advisory Committee Basic Training Requirements
» Prerequisites and Curriculum Type Training Requirements
» Equipment Type Training Requirements
» Facilities Type Training Requirements
» Mixing of Adhesives Job Cards
» Cleaning Handling Bonding Process
» Loading of Parts into Fixtures
» Certification and Control of Hot Presses, Autoclaves and Jigs References Curing References
» Inspection of Bonded Parts References
» Cadmium Plating Chemical Milling of Aluminum Alloys
» Chemical Conversion Coatings for Aluminum Alodine: Brush
» ChromicSulphuric Acid Anodizing of Aluminum Copper Plating
» Dichromate Treatment of Magnesium Alloys
» Heat Treatment of Aluminum Alloys Air Furnace Heat Treatment of Aluminum Alloys Salt Bath
» Heat Treatment of Steel Sulphuric AcidSodium Dichromate Etch
» Vapour Degreasing Specification Materials
» Aluminum Brazing Dip Brazing
» Fusion Welding Manufacturing Processes
» Metallic Arc Welding Tungsten Inert Gas TIG Shielded-Arc Welding
» CertificationQualification of NDT Personnel
» Eddy Current Inspection Manufacturing Processes
» Liquid Penetrant Inspection Manufacturing Processes
» Magnetic Particle Inspection Manufacturing Processes
» Radiographic Inspection Manufacturing Processes
» Ultrasonic Inspection Manufacturing Processes
» Non-Conforming Material Review Board MRB
» Special Processes Sub-Contractor and Supplier Control
» Production Control System Manual PCSM
» Control of PartsMaterial Distributors
» Recertification of Components Distributors
» Storage Facilities Facilities Distributors
» Engineering Procedures ManualDesign Approval Procedures EPMDAPM
» Technical PublicationsLibrary Airworthiness Engineering Organization
» Personnel Records Airworthiness Engineering Organization
» Quality Audits Airworthiness Engineering Organization
» Data Review Airworthiness Engineering Organization
» Airworthiness Inspection Representative AIR
» Maintenance Policy Manual MPM
» Engineering - Design, Development and Review
» Personnel Avionics Approved Maintenance Organizations and
» Technical Data Control Avionics Approved Maintenance Organizations and
» Control of PartsMaterial Receiving Inspections
» Sub-Contracting and Supplier Control Testing
» Sample Units for Conformance Sample Aircraft for Conformance if applicable
» StorageQuarantine Avionics Approved Maintenance Organizations and
» Inspection Records Avionics Approved Maintenance Organizations and
» Workshop - General Battery Shop LeadAcid CAA EEL1-1
» Battery Shop Nicad CAA EEL1-3 Shipping
» Technical PublicationLibrary Avionics Approved Maintenance Organizations and
» Software Quality Assurance SQA if applicable Electrostatic Sensitive Device ESD
» Testing and Measuring EquipmentSpecial Tools
» Mandatory Reporting of Defects
» Technical Training Standards Avionics Approved Maintenance Organizations and
» OP-10 Flight Documentation Applicability
» OP-11 Aircraft Inspection OP-12 Aircraft Documentation
» OP-13 Minimum Equipment List OP-14 Cabin Safety
» OP-15 Flight Attendant Training Program
» OP-16 Flight Attendant Training Records
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