Request Search as a Beneficiary

10-20 Oracle Fusion Middleware Users Guide for Oracle Identity Manager

10.5.4 Request Search by Unauthenticated User

As an unauthenticated user, you can only track the request for self-registration. After you create and submit a self-registration request, a request ID is displayed. You can use this request ID to track the request.

10.6 Withdrawing a Request

A request can be withdrawn by the requester and only the requests that have not started the execution phase can be withdrawn. Also, beneficiaries cannot withdraw requests. Requests having the following stages can be withdrawn: ■ Obtaining Approval ■ Approved To withdraw a request:

1. In Oracle Identity Manager Self Service, click Requests.

2. In the My Requests page of Oracle Identity Manager Self Service, select the request

that you want to withdraw.

3. From the Actions list, select Withdraw Request.

4. Click OK in the confirmation message box. The request is withdrawn and a

notification is sent to the beneficiary and requester of the request. If the withdrawal is successful, then request moves to the Request Withdrawn stage. Any pending approval tasks associated with the request are canceled.

10.7 Performing Request-Related Tasks by Using the Task List

For more information about request-related tasks, such as approving a request, claiming a task, requesting for more information, submitting information, rejecting a task, and reassigning a task using the Task List, see Viewing Task Details on page 9-3 in the Authenticated User Self Service chapter.

10.8 Closing Requests

Request Administrators users with Request Administrators role can prematurely close any request that has not started the execution phase. This includes all requests waiting for approvals or has completed approvals but no operation has been started. Requests with the following state can be closed: ■ Obtaining Approval ■ Approved See Also: Tracking Registration Requests on page 7-6 in the Unauthenticated User Self Service chapter for information about tracking a self-registration request Note: Configuration of notification can be done in the human task of a SOA composite. Managing Requests 10-21 To close a request: 1. Go to Oracle Identity Manager Advanced Administration. 2. In the left pane of the Requests section, search for the request that you want to close. 3. From the search results table, select the request. 4. From the Actions list, select Close Request. The Close Request dialog box is displayed.

5. Enter a reason for closing the request, and then click Close Request. A message

box is displayed stating that the request closing is successful.

6. Click OK. If the request is closed successfully, then the request moves to the

Request Closed stage. A notification that the request is closed is sent to the requestor and target user for this request. Note: ■ The requester or the beneficiary of a request cannot close the request. ■ If a request is closed while the request is in the Obtaining Approval stage, then all the approvals that are still pending in the approver task list are removed. Note: Configuration of notification can be done in the human task of a SOA composite.