Localizing Challenge Questions and Responses

8-12 Oracle Fusion Middleware Users Guide for Oracle Identity Manager ■ If the new password fails to satisfy the configured password policies, then an error message is displayed specifying the rules of the password policy that are not met by the specified password. Also, if you exceed the maximum number of reset password attempts, you will no longer be able to perform this operation. An error message will be displayed stating, User has exceeded the maximum number of password reset attempts allowed. ■ If you satisfy the identity verification criteria and the password is successfully set, a message is displayed stating that the password has been reset and you will be automatically logged in to the Self-Service console. ■ Password reset fails because either the user account is invalid or the challenge questions are not defined for this account. Note: The PCQ.NO_OF_QUES configuration property, as mentioned in Setting Challenge Questions and Response on page 8-9, which controls the challenge questions in the Forgot Password wizard are: ■ Number of Challenge Questions to Ask: Number that specifies how many challenge questions to display in the wizard and to collect responses for. ■ Number of Correct Responses Needed: Number that specifies how many challenge questions must be answered correctly to pass the identity verification test. This cannot be greater than the previous configuration property. 9 Managing Tasks 9-1 9 Managing Tasks In the Welcome page of Oracle Identity Manager Self Service, when you click Tasks, the My Tasks page is displayed. This page displays the task instances of specific types. These types are associated with specific Oracle Identity Manager components. The task types are approvals, provisioning, and attestation. The My Tasks page can be used by both administrators and end-users. For example, an IT department personnel responsible for delivering a laptop to an employee may not be an Oracle Identity Manager administrator, but needs to view and change provisioning tasks. The following task types are supported in Oracle Identity Manager: ■ Approval tasks: These tasks are instantiated by request service and correspond to associated requests that are in the user or administrators queue to be approved. For more information about approval tasks, see Managing Approval Tasks on page 9-1. ■ Provisioning tasks: These tasks correspond to either pending manual provisioning tasks or failed automatic provisioning tasks in the user or administrators queue. For more information about provisioning tasks, see Managing Provisioning Tasks on page 9-8. ■ Attestation tasks: These tasks correspond to outstanding attestation process in the user or administrators queue. For more information about attestation tasks, see Managing Attestation Tasks on page 9-14.

9.1 Managing Approval Tasks

Oracle Identity Manager request service interacts with SOA Server to handle various aspects of human interaction in Oracle Identity Manager workflows. This request service is used to assign tasks to identities, such as users and roles. You can perform various operations upon tasks assigned to you. For example, you can approve, reject, or claim a task, or request for more information. The process flow in corresponding Oracle Identity Manager workflow is dependent on the outcome of given tasks. When a request is submitted, the request service initiates the approval as a task in Oracle SOA Server. This task is assigned to the approver. Further processing of this Note: Only approval tasks are fetched from Oracle Service Oriented Architecture SOA Server and rest of the tasks come from Oracle Identity Manager. See Also: Approval Workflows in the Oracle Fusion Middleware Developers Guide for Oracle Identity Manager for information information about approval workflows