Creating a Request to Provision a Resource to Users

14-6 Oracle Fusion Middleware Users Guide for Oracle Identity Manager not provisioned to the user before September 15 even if the request is approved. The resource is provisioned on September 15. If the request is approved after September 15, then the resource is provisioned with immediate effect. ■ Justification: Enter a justification for creating the request. If you have selected a user to provision the resource, then the request is available for approval. If you have selected multiple users to provision the resource, then the request is broken into multiple child requests for operation level approval, and each child request can be approved or rejected independently.

14.1.3 Creating a Request to Deprovision Resources

To create a request to deprovision one or more resources:

1. In the Welcome page of Oracle Identity Manager Advanced Administration, under

Administration, click Search Requests. Alternatively, you can click the Administration tab, and then click Requests. 2. From the Actions menu, select Create Request. Alternatively, you can click the create request icon on the toolbar. The Select Request Template page of the Create Request wizard is displayed. The steps in this wizard are dynamically generated based on the selection of the request template in the first step.

3. From the Request Template list, select De-Provision Resource. Then, click Next.

4. In the Select Users page, search for the users. Select one or more users from the

Available Users list from whom you want to deprovision a resource. Click Move to move the users to the Selected Users list, and then click Next.

5. In the Select Resources page, search for the resources. Select one or more resources

that you want to deprovision. Click Move to move the resources to the Selected Resources list. Then, click Next. The Justification page is displayed.

6. In the Effective Date field, specify a date on which you want the resource to be

deprovisioned.

7. In the Justification field, enter a justification for the deprovisioning operation.

8. Click Finish. The request to deprovision one or more resources is created.

Note: The following request types are similar in nature in terms of request creation and execution: ■ Enable Provisioned Resource ■ Disable Provisioned Resource ■ De-Provision Resource Note: Resource search in Select Resources page lists all the resources provisioned to user selected in Select Users page. If multiple users are selected, then search shows common resources provisioned to all selected users. Creating and Searching Requests 14-7

14.2 Searching and Tracking Requests

You can login to Oracle Identity Manager Administration and search for requests to view a list of requests. You can perform simple search and advanced search for requests. You can also view the details of each request. This section contains the following topics: ■ Searching Requests ■ Viewing Request Details

14.2.1 Searching Requests

To perform a simple search for requests: 1. Login to Oracle Identity Manager Advanced Administration.

2. In the Welcome page, under Administration, click Search Requests. Alternatively,

you can click the Requests subtab under the Administration tab. 3. In the left pane, click the icon next to the Search field. A list of available requests are displayed in the search results table in the left pane with details such as request ID, request type, and request status. You can sort the requests based on Request ID and Request Type. To perform an advanced search for requests:

1. In the left pane of the Requests section in Oracle Identity Manager Advanced

Administration, click Advanced Search. The Advanced Search page is displayed.

2. Select any one of the following matching options:

■ All: On selecting this option, the search is performed with the AND condition. This means that the search result shows requests with all the search criteria specified are matched. ■ Any: On selecting this option, the search is performed with the OR condition. This means that the search result shows requests with any search criteria specified is matched.

3. Specify values in the fields as search criteria. For each field, select an operator,

such as Equals, Contains, or Begins with.

4. To include a field in your search criteria, click Add Fields, and then select the field

from the list. A cross icon is displayed only for the field added by using Add Fields. To discard such a field from your search, click the cross icon next to the field.

5. Click Search. The search results table is displayed with details about request ID,

request type, status, date requested, and requester, as shown in Figure 14 1 . You can sort the requests based on request ID, request type, request status, and date requested. Note: ■ Sorting on Request ID is string-based and not number-based. ■ For request search based on the RequesterBeneficiary fields, enter requesterbeneficiary user login ID. 14-8 Oracle Fusion Middleware Users Guide for Oracle Identity Manager Figure 14 1 Advanced Search Results

14.2.2 Viewing Request Details

From the search results tables of the simple and advanced search, you can view the details of the requests for tracking. To do so, select a request in the search results table. From the Actions menu, select Open Request Detail. The Request Details page for the selected resource is displayed. Figure 14 1 lists the fields in the Request Information section of the Request Details page: Note: Sorting on Request ID is string-based and not number-based. Table 14 1 Fields in the Request Details page Field Description Request ID An ID to uniquely identify the request Request Type The type of request or the request type based on which the request is created Status The status in which the request is currently in Note: Status shows the current request status. A link is displayed if the status is Request Failed or Request Completed with Errors, which can be clicked to see the reason for the failure. Date Requested The date of creation of the request Effective Date The date from which the operation requested will be active Requester The user who created the request Beneficiary The user for whom the request is created Justification The reason for creating the request Parent Request ID The request ID of the parent request if the request whose details is displayed is a child request Creating and Searching Requests 14-9 The Request Details page displays the following tabs: ■ The Requested Resources or Users or Requested Roles Tab ■ The Request Comments Tab ■ The Request History Tab ■ The Approval Tasks Tab ■ The Child Requests Tab

14.2.2.1 The Requested Resources or Users or Requested Roles Tab

This tab is displayed in the Request Details page depending on the type of request. For example, the Requested Resources tab is displayed in the Request Details page when the request type is Provision Resource. Similarly, the Users or Requested Roles tabs are displayed when the request types are Create User or Assign Roles respectively. Figure 14 2 shows the Requested Roles tab: Figure 14 2 The Requested Roles Tab In the Requested Resources tab that is displayed for the resource request types, you can view the details of the resources associated with the request. The details include beneficiary, resource name, and resource details. To view resource details, click the View Details link for a particular resource. The Resource Details window is displayed, as shown in Figure 14 3 : Note: From the Request Details page, you can close the request by selecting Close Request from the Actions menu at the top of the page. For information about closing requests, see Closing Requests on page 10-20.