Viewing Task Details Managing Approval Tasks

Managing Tasks 9-5 2. Select a request in the full tasklist view table.

3. From the Actions list, select Approve Task. The request is approved and is no

longer displayed in the full tasklist view table. To approve a operational level task that is assigned to you:

1. Go to Tasks, Approvals and click Search. The operational level requests are

displayed. 2. Select a request in the full tasklist view table.

3. From the Actions list, select Approve. The request is approved and is no longer

displayed in the full tasklist view table.

9.1.5 Rejecting a Task

To reject a request that is assigned to you:

1. Go to Tasks, Approvals and click Search.

2. Select a request in the full tasklist view table.

3. From the Actions list, select Reject Task. The system prompts you to enter

comments for rejecting the request.

4. Enter the comments and click Reject. The task is rejected and is no longer

displayed in the full tasklist view table. The comments that you enter here are recorded in the Request Comments section of the Task Details page.

9.1.6 Reassigning a Task

To reassign a request that is assigned to you:

1. Go to Tasks, Approvals and click Search.

2. Select a request in the full tasklist view table.

3. From the Actions list, select Re-Assign. The Re-Assign Task dialog box is

displayed. 4. Search and select the user or role to whom you want to reassign the task.

5. Click Re-Assign.

9.1.7 Requesting for More Information

An approver can request the Requester or some other user in Oracle Identity Manager for more information about the request associated with the task. After this action is performed, the task is converted to Request For Information RFI type of task Caution: If no information is provided before approving a task for which information is requested, then you are not allowed to approve the request until you provide some information in the Additional Data From Approver section. This is applicable only for fields that are marked as mandatory in the request dataset. Note: The functionality supported by Oracle Identity Manager task list is a subset of functionality offered by SOA human workflow component. 9-6 Oracle Fusion Middleware Users Guide for Oracle Identity Manager and is assigned to the specified user. This action is only available on the task details view. The exchange of information between the approver and the user is added to the Comments tab of the Task Details page. To request for more information about a task:

1. Go to Tasks, Approvals and click Search.

2. In the search results, click the request ID link to open the Task Details window.

3. In the Task Details window for a task, from the Actions list, select Request More

Information . The Request More Information dialog box is displayed. 4. In the Send to field, select Requester or search and select some other user from whom you want more information about the task. 5. Enter the details about the required information.

6. Click Submit Request. A message is displayed stating that the task is sent for

additional information.

7. Click OK.

When the user to whom the information is requested views the request in the Approvals tab page of Oracle Identity Manager Self Service, RFI is added to the task preview, as shown in Figure 9 1 : Figure 9 1 The RFI Task

9.1.8 Submitting Information

This action is only applicable on the RFI type of tasks. You can provide the requested information by using task comments, and then use this action to submit the requested information. After this action is performed, the task is converted to original approval task again. It is then reassigned back to the original user who had requested for more information and task approval flow continues from there. This action is only available on the task details view.