Click Continue. The Step 4: Verify Process Data page is displayed with details

Managing Users 11-45

11.3.3.3.3 Locking a User This operation is available only if the user account is

unlocked. To lock a user: 1. In the user search result on the left pane of Oracle Identity Manager Administration, select a user. Alternatively, you can select the user from the search results of advanced search. In addition, you can perform this operation from the page that displays user details.

2. From the Action menu, select Lock Account. Alternatively, you can click the Lock

Account icon on the toolbar. If the user details page for the user is open, then you can click Lock Account on the toolbar. A message is displayed asking for confirmation.

3. Click OK. A confirmation message is displayed stating that the user is successfully

locked. If you lock an account from the user detail page, then its successful completion refreshes the Attributes tab. If you perform this operation from a user list, such as simple or advanced search results, then the corresponding row in the list is refreshed.

11.3.3.3.4 Unlocking a User This operation is available only if the user account is locked.

To unlock as user: 1. In the user search result on the left pane of Oracle Identity Manager Administration, select a user. Alternatively, you can select the user from the search results of advanced search. In addition, you can perform this operation from the page that displays user details.

2. From the Action menu, select Unlock Account. Alternatively, you can click the

Unlock Account icon on the toolbar. If the user details page for the user is open, then you can click Unlock Account on the toolbar. A message is displayed asking for confirmation.

3. Click OK. A confirmation message is displayed stating that the user is successfully

unlocked. If you unlock an account from the user detail page, then its successful completion refreshes the Attributes tab. If you perform this operation from a user list, such as simple or advanced search result, then the corresponding row in the list is refreshed.

11.3.3.3.5 Resetting the Password for a User You can reset the password for a user by

performing any one of the following: ■ Generate the password manually: You can reset the password of a user manually in instances such as the user has forgotten the password and has called HelpDesk to reset the password quickly. Helpdesk can immediately reset the password manually by entering a password, and the user can login by using the new password. This resolves the issue faster than the user waiting for an e-mail notification. ■ Generate a random password: When a password has to be reset by someone other than the target user, an administrator for example, random password generation is useful so that the person changing the password will not know the new password. A random password can be generated in the following instances: – A user has forgotten the password and it needs to be reset. – The password has expired. A user has been locked. – A user has been locked.