Creating a Request From Welcome Page of Oracle Identity Manager Self Service Creating a Request From the My Requests Page

Managing Requests 10-15

10.5 Searching for Requests

Using Oracle Identity Manager Self Service, various roles perform request searching and tracking: ■ Request Search as a Requester ■ Request Search as a Beneficiary ■ Request Searching by Approver ■ Request Search by Unauthenticated User

10.5.1 Request Search as a Requester

As an authenticated user, you can view the requests raised by you in the Requests tab of Oracle Identity Manager Self Service. When you click Requests, the My Requests page is displayed with a search facility and a list of requests that you raised. You can search for the following: ■ Requests Raised By Me: Returns requests created by logged-in user ■ Requests Raised For Me: Returns requests where login user exists as beneficiary or target user In the Search Requests section of the Requests page, you can search for requests based on request ID, request type, status, start date, and end date. You can also sort the requests based on request ID, request type, status, date requested, and requester. The search results are displayed in a table. From the Show list, you can select Requests Raised By Me to display the requests for which you are the requester. Otherwise, select Requests Raised for Me to display the requests for which you are the beneficiary. When you select a request in the table, the Request Details tab is displayed with detailed information about the request, as shown in Figure 10 4 : See Also: Searching Requests on page 14-7 for information about searching requests in the Advanced Administration UI Note: Sorting on Request ID is string based and not number based. Note: In the My Requests page, you cannot perform any action on the requests as a beneficiary. As a requester, you can withdraw the request. See Withdrawing a Request on page 10-20 for more information about withdrawing requests. 10-16 Oracle Fusion Middleware Users Guide for Oracle Identity Manager Figure 10 4 The Request Details Tab The Request Details page displays the details of the request in the Request Information section. The Status field displays the current request status. A link is shown if the status is Request Failed or Request Completed with Errors, as shown in Figure 10 4 , which can be clicked to see the reason for the failure. In addition, the following tabs display details associated to the request: ■ Requested RolesRequested ResourcesUsers ■ Request Comments ■ Request History ■ Approval Tasks ■ Child Requests

10.5.1.1 Requested RolesRequested ResourcesUsers

The Requested Roles tab is displayed only for the requests that are associated with role management request types. If the request type is associated with provisioning, then the Requested Resources tab is displayed. If the request type is associated with user management, then the Users tab is displayed. The Requested Roles tab shows the beneficiary and the role display name. For a bulk request, the table in this tab displays all the beneficiary and role names corresponding to each beneficiary, as shown in Figure 10 5 :