Submitting Information Managing Approval Tasks

9-8 Oracle Fusion Middleware Users Guide for Oracle Identity Manager 2. In the Additional Request Information section, in the Response field, enter the information that is requested about the task.

3. Click Submit to Approver. A message is displayed stating that the additional

information is submitted successfully.

4. Click OK.

After submitting to the Approver, this task will get assigned back to the original approver. This task can now be approved, rejected, reassigned, or claimed by the approver. All the additional information submitted for a request can be viewed in the Request Comments tab of the Task Details page.

9.2 Managing Provisioning Tasks

This tab displays all provisioning tasks assigned to you or pending actions in your inbox. In addition, failed automatic provisioning tasks that you must review to take corrective action are displayed in your inbox. You must take corrective action, such as retry and manually complete, on those tasks. The provisioning tasks feature is used by administrators as well as users. For example, the person in IT administration who is responsible for delivering a laptop computer to an employee may not be an administrator in Oracle Identity Manager, but must view and change provisioning tasks. You can perform the following tasks in the Provisioning tab: ■ Searching Provisioning Tasks ■ Viewing Provisioning Task Details ■ Adding Notes to a Task ■ Reassigning a Task ■ Viewing Task Assignment History ■ Viewing Form Details ■ Modifying Form Details ■ Retrying a Task

9.2.1 Searching Provisioning Tasks

The first section in the Provisioning tab page allows you to search for the provisioning tasks assigned to you or on which your action is pending. Specify values in the following fields to search for the provisioning tasks: ■ Match: Select All if you want to match all the search criteria that you specify. Select Any if you want to match any search criteria that you specify. ■ Task Name: Specify a task name that you want to search. To do so, select any one of the equal, contains, begins with, or ends with search operations. ■ Resource Name: Specify a resource name whose provisioning task you want to search. To do so, select any one of the equal, contains, begins with, or ends with search operations. ■ Status: Select Pending or Rejected to search for tasks for which your action is pending or for rejected tasks respectively. Managing Tasks 9-9 After specifying the search criteria, when you click Search, the search results table is displayed. Table 9 2 lists the fields in the search results table:

9.2.2 Viewing Provisioning Task Details

To view provisioning task details:

1. Go to Tasks, Provisioning and click Search.

2. In the search results table of the Provisioning tab. select a task whose detail you want to view. 3. From the Actions list, select Open Task Detail. Table 9 3 lists the fields in the Task Details window: Table 9 2 Fields in the Provisioning Tasks Search Results Table Field Description Task Name The name of the task Task Status The status of the task, which is Pending or Rejected Resource Name The name of the resource, which is affected by this task Beneficiary The user whose provisioned resource will get affected because of this task Date Assigned The date and time when the Provisioning task has been assigned to the Assignee Assignee The user to whom the task is assigned Table 9 3 Fields in the Task Details Window Field Description Task Name The name of the task Resource Name The name of the resource, which is affected by this task Description A description of the task User The beneficiary user name Status The status of the task, Pending or Rejected Response The response set by the user on the Set Response page Note: For information about setting response, see Setting Response for a Task on page 9-10. Response Description The description of the response that is defined in the Response tab of the Task Definition section in Oracle Identity Manager Design Console Notes The additional comments entered by the approver Assigned to The user to whom or role to which the task is assigned Note : If the task is assigned to a role, this property will come as Assigned to Role with the role details. Error Details The error, if any, while setting the response Projected Start The date when the task is scheduled to start Projected End The date when the task is suppose to end Actual Start The date when the task was started 9-10 Oracle Fusion Middleware Users Guide for Oracle Identity Manager

9.2.3 Setting Response for a Task

As an approver, you can set a response for the task while taking an action on the task. To set a response for a task:

1. Go to Tasks, Provisioning and click Search.

2. In the search results table of the Provisioning tab. select a task whose detail you

want to view.

3. From the Actions list, select Open Task Detail. The Task Details window is

displayed.

4. In the Specify Task Responses page, select one of the multiple responses defined

and click Set Response.

9.2.4 Adding Notes to a Task

Notes are additional comments provided by the approver. These comments are optional. To add notes to a task:

1. Go to Tasks, Provisioning and click Search.

2. In the search results table of the Provisioning tab. select a task whose detail you want to view. 3. From the Actions list, select Open Task Detail. The Task Details window is displayed.

4. In the Task Details window, click Add Notes. The Add Notes for Task window is

displayed, as shown in Figure 9 4 : Actual End The date when the task was ended Last Update The date when the task was last updated Note: Response cannot be set if there are no response codes defined for the corresponding tasks. Response codes are defined by using Oracle Identity Manager Design Console. For more information about defining response codes, see Oracle Fusion Middleware Administrators Guide for Oracle Identity Manager. Table 9 3 Cont. Fields in the Task Details Window Field Description