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Western I ndonesia National Roads I mprovement Project 53
a major role in monitoring performance and assists PMU in the set-up and follow-through of the Complaints Handling Unit CHU for the ACAP related incidents
Enhanced Disclosure Provisions and Transparency, Ministry of Public Work MPW will provide
necessary information in the Project Implementation Plan PIP, Project Management Manual PMM on their website and in the bidding documents, such as contact point for complaint mail
and e-mail address, phone, fax, text message. The contact will also include the Bank s Fraud and Corruption Hotline. MPW will hold Annual Accountability Meetings to enhance accountability
and project information sharing with civil society. The PMM will provide guidelines on disclosure of information related to the project. MPW official website will display critical information on
WINRIP to enhance both internal and external monitoring of the project
6.4.2 Community Representative Observers CRO
The Anti-Corruption Action Plan ACAP activities on Community Representative Observers CROs, was adjusted and supported the progress of procurement activities.
The activity on the Community Representative Observers CROs during October 2014
was as follows:
On the 3rd of October 2014 there were two CROs who have attended the Bid-opening meeting, namely:
Ms. Hesti Aulia Sari, ST, CRO for Package 11: Bantal - Mukomuko, meet the invitation of the Procurement Committee Pokja of Procurement UnitUnit Layanan Pengadaan BBPJN
III, PIUSatker PJN Region I Bengkulu Province.
Ms. Hot Maria Angelina, ST, CRO for Package 13: Simpang Rukis - Tanjung Kemuning attended Bid-Opening meeting on the invitation by the Procurement Committee Pokja of
Procurement UnitUnit Layanan Pengadaan BBPJN III, PIUSatker PJN Region II Bengkulu Province.
The result of observation on above Bid-Opening meeting has not been reported because still waiting for the announcement of the Bid winner.
The activities progress of Community Representative Observers CROs from January 2013 until October 2014
, are shown in Appendix H1.
6.4.3 Third Party Monitoring TPM
The Third Party Monitoring, activities during October 2014 was focus on the preparation for the selecting process of TPM for four packages under AWP-2 AWP-3 packages 05, 11, 13, and 17.
The preparation activities on TPM selection process that has been done for October 2014 were as follow:
1.
Sending the Coordination Letter from Director of Planning, Directorate General of Highways to the Head of BBPJN Region I Medan, No. HL.0202Bp-1128082014 dated October 7, 2014,
about Selection of the Third Party Monitoring TPM for package 05 Simpang Rampa Poriaha,
and package 15 Sibolga Tapanuli Selatan border in North Sumatera.
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Western I ndonesia National Roads I mprovement Project 54
2.
Sending the Information Letter about participation of Third Party Monitoring TPM on WINRIP, from Director of Planning, Directorate General of Highways to the Universities:
Letter No. HM.0602Bp-1127792014 dated October 3, 2014, to Universitas Lampung UNILA about information on the selection of Third Party Monitoring TPM for package 17
Simpang Gunung Kemala Pugung Tampak in Lampung Province.
Letter No. HM.0602Bp-1127802014 dated October 3, 2014, to Universitas Sumatera Utara USU about information on the selection of Third Party Monitoring TPM for package 05
Simpang Rampa Poriaha in North Sumatera Province.
Letter No. HM.0602Bp-1128352014 dated October 20, 2014, to Universitas Bengkulu UNIB about information on the selection of Third Party Monitoring TPM for package 11
Bantal Mukomuko and package 13 Simpang Rukis - Tanjung Kemuning in Bengkulu
Province.
3.
Sending the Letter from the Officer in Charge of PMU WINRIP to SatkerPIU PJN Region II of North Sumatera Province No. UM.0206BLIWINRIP046, dated October 3, 2014 on the
participation of Third Party Monitoring about preparation of selection the TPM for package 05 Simpang Rampa
Poriaha in North Sumatera Province. 4.
Carry out Socialization and explaination of TPM Selection for package 05: Simpang Rampa Poriaha, and has been conducted on Thursday, October 16, 2014, in SatkerPIU PJN Region II
North Sumatera, Jl. Busi Dalam No. 7 Medan.
The meeting was attended by TPM candidates from State University of Sumatera Utara
Universitas Sumatera Utara USU, elements of Satker PJN Region II North Sumatera Province, elements of PPK 12 Sibolga Cs Package 05: Simpang Rampa
Poriaha, and Community Development Officer of CTC WINRIP.
Some comments from this meeting were:
•
TPM Candidates from Universitas Sumatera Utara USU stated that the TPM objectives relatively high but the support facilities to achieve these goals is inadequate, such as
transport costs mileage more than 10 hours by road, there is no honor in recognition of the professionalism of members of the TPM, other than it must prepare accountability reports
and operating expenses
.
• TPM Candidates asked for an explanation from the the PMU of the problems submitted
above. •
Need to find an alternative College University which has a Civil Engineering program, which close to the project site
5. The Employment Agreement or Memorandum of Understanding between TPM packages 01,
02, 03, and 04 with the CTC WINRIP PT. Perentjana Djaja ready to be signed, still waiting Covering Letter from Officer in Charge of PMU.
The Progress of Third Party Monitoring TPM Activities from April 2013 up to October 2014
and the
works plan is shown in Appendix H2.
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Western I ndonesia National Roads I mprovement Project 55
6.4.4 Complaint Handling System CHS
The Community Development Officer with collaboration with MIS Specialist has developed a software application of Complaint Handling System CHS in integrated to website of WINRIP
http:www.winrip-ibrd.com.
In the implementation of Complaint Handling System CHS essentially there are four main components as follows:
•
Data Entry.
•
Complaint Registration.
•
Complaint Assessment.
•
Field Clarification and Analysis.
•
Problem Solving and taking the Decision The final draft of Complaint Handling System the framework of the complaint procedures on the
web site of WINRIP and provided ACAP inputting data in the web site has ready to be operated. However these applications still continue to be refined by considering input from various parties.
The CHS team has been monitored and noted the public complaints via SiPP website and WINRIP website, but until now have no complaint about the WINRIP programs.
The CHS Activities is shown in Appendix H3. 6.4.5. Publication Disclosures
Publication and disclosure is an attempt to increase transparency of information to the public, so the public can easily access to information about the project WINRIP. Some components of
publication and disclosures are as follows: a announcing the information about the project through dissemination activities and provision the leaflets, b installation of the project information boards,
c the provision of space project information booth, d providing important information that can only be accessed by public with submitted an officially applications to the authorities, and e the
provision of information in the website which can be accessed via the internet.
Information provision dissemination about the Public Disclosures and Transparencies has been done by the preparatory training of TPM for Packages 01, 02, 03 and 04, and will be done by the
WINRIP regular training like: Project Management Manual PMM, Procurement Training, Interim Financial Report IFR and other relevant trainings. Another way is to inputting the informationdata
or to upload the articles into the website of WINRIP.
The publication of project information that stated above are the responsibility of PPK, like provision leaflets, project information boards, project information booth, and publication of CTC website as
well as application of Complaint Handling System.
Until now there were no information if the PPK has done publication media or provided information as mentioned above, because there were never been implemented monitoring of it. Until now still
have no information if the PPK has to be provided or to do this publication.
Methods of delivery of disclosure of information to the public including procedures for submission of complaints from the public or from all relevant stakeholders, still needs to be discussed between
the PMU, PIUs PPK, and CTC to get a deal together.
The Community Development Team has sent the CRO s activities Reports and Third Party
