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Moreover, the wedding brochures would be used as guidelines to design the materials, as well as used as learning source and media.
Secondly, the stakeholders from six different wedding organizers were interviewed due to their knowledge in both organizing and leading a team, as well
as the importance of English in dealing with foreign clients. Thirdly, questionnaires were distributed to five wedding organizers. As the result, there
were only 21 questionnaires filled by the members of the wedding organizers. This test was conducted in one team of wedding organizer, as the major subject of
this research. For displaying further results of these three data gathering technique, this section is divided into three parts. They are instructional problems,
learner characteristics, and the guidelines for materials design.
a. Instructional Problems
In determining the problems in this research, the seven stakeholders from seven different wedding organizers or hotelsresorts were interviewed. These
seven stakeholders consisted of six stakeholders from six wedding organizers based in Yogyakarta and one professional stakeholder from an outstanding resort
based in Bali. Firstly, the purpose of interviewing six stakeholders of the wedding organizers was to generalize the knowledge of wedding organization in
Yogyakarta, as well as the importance of English in wedding organization, particularly when communicating with foreign clients.
Moreover, those six stakeholders were from
Tembi Rumah Budaya
interviewed on July 21, 2016,
CV Sekar Sitinggil
interviewed on August 9, 2015,
Callalily Wedding Organizer
interviewed on August 10, 2016,
Kusuma
89 Kencana Catering Wedding Organizer
interviewed on August 11, 2016,
Kapulaga Weddling Planner
interviewed on August 13, 2016, and
Denaya Production
interviewed on November 10, 2016. Secondly, one of the stakeholders of the wedding organizers was taken from an outsanding hotel in
Bali, which was
Amanusa
, which has worked professionally in organizing wedding of each foreign client coming there. Taking this one differently was
aimed at knowing the needs of English from the point of view of the professional one. The stakeholder of
Amanusa
was interviewed on August 19, 2016. The following table contains the description of six stakeholders of wedding
organization that had been interviewed.
Table 4.1. The Description of the B ackground of the Wedding Organizers’ Stakeholders
Group of respondents Gender
Educational Background
Experience year
Female Male
S1 S2
S3 1
1-10 10
Stakeholder of Tembi Rumah Budaya
A
√ √
√
Stakeholder of CV Sekar Sitingiil
B
√ √
√
Stakeholder of Callalily Wedding Organizer
C
√ √
√
Stakeholder of Kusuma Kencana Catering
Wedding Organizer D
√ √
√
Stakeholder of Kapulaga Wedding Planner
E
√ √
√
Stakeholder of Amanusa F
√ √
√
Stakeholder of Denaya Production
G
√ √
√
From the table above, it can be seen that all of the stakeholders have experienced in organizing the wedding event. In a range from one to ten years,
they have dealt with wedding organization. Therefore, the results of the PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
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interviewed would be significant as the resource of defining the problems, as well as other elements to be discussed in this research.
1 Coding Strategies
After interviewing the stakeholders, the interview results were transcribed. Based on data analysis technique provided in the previous chapter, therefore,
coding categorization would be done. The following table shows the coding categorization with the coding signs used in the data analysis.
Table 4.2. Coding Categorization No.
Coding Categories Coding Sign
1. English in the workplace
Text highlighted in purple 2.
English skills Text highlighted in green
3. Learning method
Text highlighted in yellow
In coding the interview trancripts, the use of coding signs was needed to make coding more effective. Whenever there are expected results in the interview
transcripts, the coding sign was given based on different related colors and categories.
2 Analysis of the Data
After analyzing seven interview transcripts using coding sign, three themes were generated. The themes are 1 the requirement of English in the
workplace, 2 integrated English skills with speaking as a major skill, and 3 a communicative approach to learn English.
a Theme 1: The requirement of English in the workplace
English is required related to the way the team members communicate with foreign clients in organizing wedding. The required English skill also covers
its importance starting from the first meeting with the foreign clients, the PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI
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preparation of the wedding, up to the reception day. All of stakeholders agreed to say that English is significantly important in their workplace. As one of the
stakeholders said: First I dealt with foreign clients, it was through emails. They asked me
about the wedding package that was offered.
We communicated in English directly.
As in few days they would come to inspect this location, I am the one who is always in charge to welcome them. On
translation; F Ie 18; page 238.
After getting deal with the clients, preparing the wedding comes as the next step. The importance of using English in communicating meanings can be
seen from the preparation of the wedding. As this stakeholder told her experience: When we discuss the decoration, they usually have special request.
If the related vendor
misunderstand with clients’ requests, we will
definitely be the bridge of communication
. On translation; C Ie 5; page 232.
The use of English will be required more in the D-Day since foreign clients’ family and also guests will get together. The following is another talk with
another stakeholder about the use of English in the D-Day.
Every member of our team should master English.
As an example, when the D-Day comes, every member should be ready for any
kinds of questions delivered to them at anytime. “When do we start?
What is next? Where do we sit?” Something like that. On translation; E Ie 34; page 233.
Although it is possible to ask the related foreign clients to ask only the stakeholders who usually already master the language, they are unable to handle
such on-the-spot questions. For those who have less English proficiency will directly ask for help to other team members whose English is proficient. However,
to make the communication effective, mastering English is extremely important, especially for showing their best in the field.
