Pre-Defined Reports Report Generation

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8.5.3 Pre-Defined Reports

Content Tracker Reports provides many pre-defined report options that you can use to generate reports for the most commonly requested topics. This section covers the following topics: ■ Default Report Format on page 8-58 ■ Content Dashboard Feature on page 8-59 ■ Drill Down Report Feature on page 8-59

8.5.3.1 Default Report Format

Each report produced using the Content Tracker Report Generator main page has the same general format and visual layout. The following is the Top Content Items report that is selected by default when the Content Tracker Report Generator main page is accessed. The information provided by the reports is extracted from the reduced data in the SctAccessLog database table and other Content Server database tables, as necessary. Only users that actually request and open content item are included in the Content Tracker Report Generators compiled results. The opened content item can be the web location file the absolute path to the content item, an HTML version by using Dynamic Converter, or the actual native file. Users that open only the Content Information page are not included in the tracked data. There is generally a one-day delay from the time that a user accesses a content item until that information is included in the Content Tracker Report Generators access history results. The information must first be accumulated by Content Tracker and then undergo a data reduction cycle. Thus, the content item access history results are derived from the reduced data in the SctAccessLog and other Content Server database tables. Manually reducing the data immediately updates the database tables and, subsequently, the generated query reports will also display the updated information. For more information about the reduction process, see the Reduction Tab on page A-156. Field Description Report Name field The name of the selected query report. Dates field The dates entered in the Start Date and End Date fields. If you did not enter specific dates, the default dates are used for the query. Results table columns Provide the relevant information for the selected report. Printer-friendly Version link Opens a new browser window and displays the report without the navigation trays. Managing Content Tracker 8-59

8.5.3.2 Content Dashboard Feature

When a generated query report contains an active link to a specific content item, clicking the link displays the corresponding Content Dashboard. The content dashboard in the following screen capture shows that two versions of a particular content item were each accessed three times. In this view, the revision access results are shown individually. If you click the All Versions Together link on the Content Dashboard, the access results for both versions are combined.

8.5.3.3 Drill Down Report Feature

There are various levels of report results that are generated for each pre-defined report. Depending on the search criteria you enter on the Content Tracker Report Generator main page, the results are filtered accordingly. The top level reports are summary reports and provide very general information. You can use the links on the top level reports to drill down to more specific information. 8-60 Application Administrators Guide for Content Server

8.5.4 Custom Reports