Workflow Item Entered in Wrong Workflow

4-54 Application Administrators Guide for Content Server

4.9.2 Workflow Item Stuck in REVIEW Status

Symptom A content item in a workflow is in REVIEW status, and the minimum number of reviewers have approved it, but the revision is not moving to the next step. Problem The content item does not meet the exit criteria of the workflow. Recommendation 1. Check the exit condition definition in the workflow step to see why the document does not meet the exit criteria.

2. Determine if the file is finished interacting with an external process. Resolve any

problems with the external process to see if the exit condition can be met.

3. If there is an error in the exit condition andor external processing, you can check

out the document and check it back in with the correct metadata to meet the exit condition.

4.9.3 Workflow Item Entered in Wrong Workflow

Symptom A content item entered the wrong criteria workflow. Problem Two or more criteria workflows have the same criteria defined. The content item matched this criteria, so it entered the first matching workflow in the workflow list. Recommendation Redefine the criteria so that each workflow has a unique combination of the security group and metadata field value. If necessary, use jumps and sub-workflows to define additional criteria within the main workflow. 5 Managing PDF Watermark 5-1 5 Managing PDF Watermark This chapter provides information on managing PDF Watermark. It covers the following topics: ■ PDF Watermark Overview on page 5-1 ■ Administering PDF Watermark on page 5-5

5.1 PDF Watermark Overview

This section covers the following topics: ■ About PDF Watermark on page 5-1 ■ How PDF Watermark Works on page 5-1 ■ Considerations on page 5-5

5.1.1 About PDF Watermark

PDF Watermark is an optional component that is automatically installed with Content Server. If enabled, it allows watermarks to be applied to PDF files generated by the component PDF Converter static and returned to the content server. Existing PDF files already residing on the content server can also be watermarked dynamic. Dynamic watermarks are generated on-the-fly and can contain variable information for example, user name, date and time of download, or file name. System administrators can define variables and set up specific conditions for generating dynamic watermarks. PDF Watermark can also add security features to PDF files as they are downloaded for viewing. Access settings can be enabled or disabled, such as printing or modifying the file.

5.1.2 How PDF Watermark Works

PDF Watermark integrates the static and dynamic watermarking functions. The Administrative applet for PDF Watermark permits administrators to set specific criteria for both types of watermarks. This section covers the following topics: ■ Additional Metadata Fields on page 5-2 ■ Static Watermarking on page 5-2 ■ PDF Optimization on page 5-2 ■ Dynamic Watermarking on page 5-2