Custom Reports External Report Generator

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8.5.4 Custom Reports

In addition to the sample reports provided with Content Tracker Reports, you also have the option to create custom queries to track information. However, before you begin creating your custom report query, you should be aware of some issues that may affect how you design your query. This section covers the following topics: ■ Custom Report Queries and Oracle on page 8-60 ■ Custom Report Queries and Extended Service Tracking on page 8-61 ■ Custom Report Query Display Results on page 8-61

8.5.4.1 Custom Report Queries and Oracle

If you are using Oracle and aliases to display the column names in the generated report, you must add the aliases to the following file: sharedconfigresourcesupper_clmns_map.htm Example: If your column headers are: ■ Name ■ Access_Date_GMT Then, you must enter the following lines to the upper_clmns_map.htm file: tr tdNAMEtd tdNametd tr tr tdACCESS_DATE_GMTtd tdAccess_Date_GMTtd tr Managing Content Tracker 8-61

8.5.4.2 Custom Report Queries and Extended Service Tracking

If you are using the extended service tracking function, you must be aware of what data values are written to specific columns in the SctAccessLog table before designing your SQL queries. In particular, you must be aware that the name of the service will always be logged to the sc_scs_idcService column. Therefore, you should include it as a qualifier in any query that uses the contents of the extended fields. For more information about the extended service tracking function, see About the Service Call Configuration File on page 8-75 and the Services Tab on page A-161.

8.5.4.3 Custom Report Query Display Results

After you have successfully added the custom report query to the report query file, you can use it and view the resulting: Figure 8–1 Custom Report Link Figure 8–2 Generated Custom Report Figure 8–3 Drill-Down Report

8.5.5 External Report Generator

Commercial report generation tools can be used to produce basic text reports or more sophisticated graphics such as bar graphs or pie charts from the data collected by Content Tracker. 8-62 Application Administrators Guide for Content Server

8.5.6 User AuthenticationAuthorization and Auditing