Tabel 5.16. Matriks Banding KPI Capabilities Customers Lanjutan Responden
Capabilities Customers
C-11 C-12
8 C-11
1 13
C-12 3
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
5.6.3.3. Data KPI Stakeholder Employess Tabel 5.17. Matriks Banding KPI Satisfaction Employess
Responden Satisfaction
Employess E-1
E-2 1
E-1 1
9
E-2
19 1
2 E-1
1 9
E-2
19 1
3 E-1
1 7
E-2
17 1
4 E-1
1 1
E-2
1 1
5 E-1
1 15
E-2
5 1
6 E-1
1 5
E-2
15 1
7 E-1
1 15
E-2
5 1
8 E-1
1 7
E-2
17 1
Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.18. Matriks Banding KPI Contribution Employess Responden
Contribution Employess
E-3 E-4
1 E-3
1 1
E-4
1 1
Universitas Sumatera Utara
Tabel 5.18. Matriks Banding KPI Contribution Employess Lanjutan Responden
Contribution Employess
E-3 E-4
2 E-3
1 15
E-4 5
1
3 E-3
1 3
E-4 13
1
4 E-3
1 19
E-4 9
1
5 E-3
1 15
E-4 5
1
6 E-3
1 7
E-4 17
1
7 E-3
1 5
E-4 15
1
8 E-3
1 3
E-4 13
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.19. Matriks Banding KPI Strategy Employess Responden
Strategy Employess
E-5 E-6
1 E-5
1 7
E-6 17
1
2 E-5
1 1
E-6 1
1
3 E-5
1 13
E-6 3
1
4 E-5
1 5
E-6 15
1
5 E-5
1 5
E-6 15
1
6 E-5
1 15
E-6 5
1
Universitas Sumatera Utara
Tabel 5.19. Matriks Banding KPI Strategy Employess Lanjutan Responden
Strategy Employess
E-5 E-6
7 E-5
1 1
E-6 1
1
8 E-5
1 17
E-6 7
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.20. Matriks Banding KPI Processes Employess Responden
Processes Employess
E-7 E-8
1 E-7
1 15
E-8 5
1
2 E-7
1 15
E-8 5
1
3 E-7
1 13
E-8 3
1
4 E-7
1 5
E-8 15
1
5 E-7
1 19
E-8 9
1
6 E-7
1 17
E-8 7
1
7 E-7
1 3
E-8 13
1
8 E-7
1 17
E-8 7
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.21. Matriks Banding KPI Capabilities Employess Responden
Capabilities Employess
E-9 E-10
1 E-9
1 3
E-10 13
1
Universitas Sumatera Utara
Tabel 5.21. Matriks Banding KPI Capabilities Employess Lanjutan Responden
Capabilities Employess
E-9 E-10
2 E-9
1 17
E-10 7
1
3 E-9
1 3
E-10 13
1
4 E-9
1 17
E-10 7
1
5 E-9
1 5
E-10 15
1
6 E-9
1 1
E-10 1
1
7 E-9
1 3
E-10 13
1
8 E-9
1 13
E-10 3
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
5.6.3.4. Data KPI Stakeholder Supplier Tabel 5.22. Matriks Banding KPI Satisfaction Supplier
Responden Satisfaction
Supplier S-1
S-2 1
S-1 1
13
S-2
3 1
2 S-1
1 9
S-2
19 1
3 S-1
1 1
S-2
1 1
4 S-1
1 17
S-2
7 1
5 S-1
1 7
S-2
17 1
Universitas Sumatera Utara
Tabel 5.22. Matriks Banding KPI Satisfaction Supplier Lanjutan Responden
Satisfaction Supplier
S-1 S-2
6 S-1
1 13
S-2 3
1
7 S-1
1 7
S-2 17
1
8 S-1
1 7
S-2 17
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.23. Matriks Banding KPI Contribution Supplier Responden
Contribution Supplier
S-3 S-4
1 S-3
1 7
S-4 17
1
2 S-3
1 19
S-4 9
1
3 S-3
1 19
S-4 9
1
4 S-3
1 13
S-4 3
1
5 S-3
1 5
S-4 15
1
6 S-3
1 5
S-4 15
1
7 S-3
1 13
S-4 3
1
8 S-3
1 13
S-4 3
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Universitas Sumatera Utara
Tabel 5.24. Matriks Banding KPI Strategy Supplier Responden
Strategy Supplier
S-5 S-6
1 S-5
1 1
S-6 1
1
2 S-5
1 17
S-6 7
1
3 S-5
1 5
S-6 15
1
4 S-5
1 5
S-6 15
1
5 S-5
1 13
S-6 3
1
6 S-5
1 1
S-6 1
1
7 S-5
1 5
S-6 15
1
8 S-5
1 5
S-6 15
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.25. Matriks Banding KPI Processes Supplier Responden
Processes Supplier
S-7 S-8
1 S-7
1 9
S-8 19
1
2 S-7
1 9
S-8 19
1
3 S-7
1 5
S-8 15
1
4 S-7
1 17
S-8 7
1
5 S-7
1 17
S-8 7
1
Universitas Sumatera Utara
Tabel 5.25. Matriks Banding KPI Processes Supplier Lanjutan Responden
Processes Supplier
S-7 S-8
6 S-7
1 5
S-8 15
1
7 S-7
1 3
S-8 13
1
8 S-7
1 3
S-8 13
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Tabel 5.26. Matriks Banding KPI Capabilities Supplier Responden
Capabilities Supplier
S-9 S-10
1 S-9
1 3
S-10 13
1
2 S-9
1 3
S-10 13
1
3 S-9
1 15
S-10 5
1
4 S-9
1 19
S-10 9
1
5 S-9
1 17
S-10 7
1
6 S-9
1 5
S-10 15
1
7 S-9
1 1
S-10 1
1
8 S-9
1 3
S-10 13
1 Sumber : PT. Perkebunan Nusantara III PKS Aek Nabara Selatan
Universitas Sumatera Utara
5.6.3.5. Data KPI Stakeholder Communities Tabel 5.27. Matriks Banding KPI Satisfaction Communities
