Learning Objectives RESEARCH FINDINGS AND DISCUSSION

62 No Goal Topics General Purposes 4. Handling complaints 1. The learners know how to handle complaint 2. The learners know how to apologize 3. The learners know how to offer solutions fluently and acceptably by using simple language

C. Learning Objectives

After stating the goal, general purposes and learning topics, the writer then specifies the learning objectives or indicators. One general purpose can be specified into several objectives. The objective itself defined the performance that learners should be able to demonstrate in order to be categorized as successful in achieving the general purposes. The learning objectives of each topic are presented in Table 4.6. Table 4.6: Learning Objectives No Topics General Purposes Learning Objectives 1. Greeting and Introduction 1. The learners know how to greet someone fluently and acceptably by using simple language. 2. The learners know how to introduce themselves and others. 3. The learners know how to respond to an introduction politely. At the end of the course, learners are expected to be able to: 1. Identify greeting expressions in the conversation 2. Mention greeting expressions in the 3. conversation 4. Greet foreign tourist fluently and acceptably by using simple language 5. Respond to formal and informal greeting 6. Introduce themselves and others using the PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI 63 No Topics General Purposes Learning Objectives appropriate expressions 6. Respond to others’ introducing using the appropriate expressions 7. Complete the dialog using useful expressions of greeting and introduction 8. Make the dialogue using the expressions of greeting and introduction 9. Perform the mini role play of the dialogue 2. Giving Direction 1. The learners know how to give direction fluently and acceptably by using simple language At the end of the course, learners are expected to be able to: 1. Use useful vocabulary used in giving direction for foreign tourists. 2. Give the direction to foreign tourist in Taman Wisata Candi Prambanan 3. Respond the expressions of asking direction using simple language fluently and acceptably 4. Guess a place based on the direction mentioned by other people 5. Perform a mini role play about asking and giving direction 3. Explaining and giving information about Taman Wisata Candi Prambanan 1. The learners know how to explain something using expressions of giving explanation fluently and acceptably by using simple language. 2. The learners know how to give information At the end of the course, learners are expected to be able to: 1. Give explanation about the name of the temples in Taman Wisata Candi Prambanan 2. Give explanation about the meaning and the PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI 64 No Topics General Purposes Learning Objectives fluently and acceptably by using simple language. 3. Give information about the history of the temple 4. Make the description of Prambanan Temple 5. Share their knowledge about Prambanan Temple with foreign tourist using simple language 6. Make conversation about Ramayana ballet 4. Handling complaints 1. The learners know how to handle complaint 2. The learners know how to apologize 3. The learners know how to offer solutions fluently and acceptably by using simple language At the end of the course, learners are expected to be able to: 1. Use useful vocabulary in Handling complaints 2. Answer complaint from the foreign tourist using simple language politely 3. Mention some useful expressions for apologizing politely 4. Use useful expressions to apologize politely in conversation 5. Mention useful expressions for offering solutions politely. 6. Use useful expressions for offering solutions. 7. Perform a mini role play about handling complaints PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI PLAGIAT MERUPAKAN TINDAKAN TIDAK TERPUJI 65

D. Subject Content