D. Research Instruments
The instruments used in this study were interviews and a questionnaire.
1. Interview
Seliger and Shomamy state that an interview is conducted to obtain information by actually talking to the subject 1989: 166. In this study,
interviews was conducted with the 5 people of the Registration and Information staff of Panti Rapih Hospital.
2. Questionnaires
Seliger and Shomamy state that questionnaire is a printed list of data collection, which contain questions or statement for the subject to response
1989: 17 2. The questionnaire was distributed to gain participants’ opinions
on the course.
a. Questionnaire of Needs Survey
In order to determine the language functions that were suitable for registration and information hospital staff, the type of instrument used to
gather the data was questionnaire. The questionnaire was divided into three parts. The first part was asking about the learners’ impression towards
important aspects in English learning vocabulary items, grammar, etc. They should choose the four alternative options in close-ended questionnaire.
Table 3.1. The Four Alternative Options of Answer for the Questionnaire of Needs Survey
Sangat tidak penting = very unimportant Tidak penting = unimportant
Penting =important Sangat penting = very important
The second part consisted of three main unstructured questions. The first asked about the learners’ opinion as to whether or not the English
speaking ability is urgent for them and the reasons. In the second question, they were asked to give their opinion on the competence they should have in
developing English speaking ability. The third question asked the learners about their opinion, whether they are agree or not in developing English
speaking ability they should practice using English conversation given by the teacher.
The last part of the questionnaire consisted of some guiding questions about the language functions the registration and information hospital staff
needed to learn.
b. Questionnaire of the Survey on the Designed Materials
The questionnaire was distributed among the people who were involved in the teaching and learning process. Each of the questionnaires
consisted of two parts: the close questions section and the open questions section. The answer to the close questions were in the form of scores ranging
from 1 to 4 which was interpreted as strongly disagree until strongly agree. The answers in the open question were in the form of opinions and were
treated descriptively.
Table 3.2. The Degree of Agreement for the Materials Evaluation Questionnaire Number
Degree of Agreement
5
strongly agree
4
agree
3
undecided
2
disagree
1
strongly disagree
E. Data Gathering Technique
Kategori