Complaint Handling System CHS

Western I ndonesia National Roads I mprovement Project 6 - 10

6.5 Management Information System

An error occurred on the local network at the office of CTC-WINRIP that impact in changes in the list of IP Addresses every PC desktop including the WINRIP-Storage server. These changes resulted in WINRIP Cloud server can not be accessed online. Then we reorganized and restore the IP Address of WINRIP-Storage server to the initial setting. That the cloud server can be accessed back online. WINRIP cloud server can also be accessed using a smartphone with installing My Cloud applications on Google Play Store. And start the My Cloud application with login as usual. Then the WINRIP-Storage server can be accessed online in your smartphone. Regarding to document update, the DMS application is still online well. And upload activities into the DMS database continues as usual. Then number of files that have been uploaded to increase rapidly. The data that has been uploaded to the DMS database until the end of March 2017 are: 796 records of letters and 444 records of documents. 6.5.1 Building The Cloud System 1 Background When we are on site, we often want to download a file from the local server in the office. This can be done by connecting the local server into the internet using a cloud system. Then all of personnels can access the local server by using LAN network, and the others can access the server by using a cloud system. 2 Objectives • Facilitate to access the local server using either a LAN network and using a cloud system. • Easily share files between the CTC personnels and other parties outside. • Accelerate of updating the data between the CTC with the PMU. 3 How to connect to the WINRIP-Storage server with a cloud system Here is how to access the WINRIP-Storage server using cloud system: 1 Connected to the internet and run browser Chrome, Firefox, IE Western I ndonesia National Roads I mprovement Project 6 - 11 2 Type the address of CTC-WINRIP cloud. URL: cloud.winrip-ibrd.com Username: xxxxxxxxgmail.com Password: xxxxxxxxxxxx 3 Click the [CTC] folder 4 Select the folder of CTC personnel 5 Then click the file name to download it. 4 Security certificate error The WINRIP-Storage cloud server running on https system with a high security level. If there is an error message to access the server, then perform the following steps: 1 Select and click the option number 3. Accept your devices security certificate.