L1
7. Variabel Loyalitas Pelanggan Y No.
Pernyataan STS TS
R S
SS Pembelian Ulang
36. Saya sering mengunjungi cafe ini
Pengaruh oleh Daya Tarik Pesaing
37. Saya tetap akan menjadikan cafe ini sebagai pilihan pertama cafe untuk dikunjungi
meskipun ada cafe lain
Penciptaan Prospek
38. Saya membicarakan hal positif tentang cafe ini dan merekomendasikan orang lain untuk
datang ke cafe ini
Universitas Sumatera Utara
L2 LAMPIRAN EXCEL-INPUT DATA
4 3
4 4
4 4
4 3
4 4
4 4
3 4
4 3
4 3
4 4
4 2
4 3
4 4
4 3
4 4
4 4
4 4
4 2
2 4
4 4
4 5
4 4
4 3
5 4
4 4
3 4
4 2
4 2
4 4
4 4
4 3
4 4
4 3
4 4
4 4
4 2
4 3
2 4
4 4
4 3
4 4
4 3
3 4
4 3
4 4
4 3
3 3
3 3
3 3
4 3
4 4
3 4
4 4
3 4
2 2
2 3
4 4
3 4
3 2
3 3
3 2
3 3
3 3
4 3
4 3
5 4
4 4
4 4
4 3
3 3
4 3
4 3
4 3
3 3
3 2
3 2
5 4
3 3
4 4
5 5
5 4
4 4
5 4
5 4
5 5
3 4
4 4
4 4
4 4
4 1
4 4
4 5
4 4
4 4
4 4
4 3
4 4
4 4
3 3
3 4
4 4
4 4
4 3
4 4
4 4
3 4
4 2
4 4
3 3
4 4
4 4
4 4
4 3
2 4
4 4
5 5
5 5
4 2
3 4
4 2
4 4
4 3
4 4
2 1
2 3
3 3
3 4
3 4
4 3
4 4
2 3
2 1
1 1
4 3
4 3
3 4
2 2
3 2
4 4
3 3
4 2
5 4
4 2
4 4
4 3
2 2
4 3
4 4
2 3
1 1
1 3
4 4
4 3
2 3
4 4
4 4
5 4
4 4
4 4
5 4
5 3
4 4
4 5
4 3
4 4
3 2
4 4
4 4
4 4
4 3
2 4
3 3
4 2
4 5
3 2
2 2
3 3
3 3
3 3
4 3
4 3
4 5
3 2
3 3
4 3
4 4
4 4
2 3
2 2
1 2
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 2
4 3
4 4
4 4
4 3
4 3
4 3
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 5
5 2
3 4
3 4
3 4
4 3
5 4
4 4
4 3
4 4
4 4
4 4
4 4
5 4
4 3
3 4
4 2
3 4
4 4
5 4
5 4
4 4
5 5
4 4
4 3
4 5
4 5
4 4
4 4
5 3
4 4
4 4
2 2
2 4
2 4
4 5
4 3
4 3
4 3
4 4
4 4
4 4
4 3
4 3
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 3
3 4
3 4
4 4
4 4
4 4
5 3
4 4
4 4
4 3
4 3
4 4
3 4
3 3
3 4
4 3
4 4
4 4
4 3
4 2
2 3
3 2
2 3
2 3
3 2
4 3
4 3
2 3
4 1
4 1
3 3
2 1
3 3
3 3
3 2
3 3
3 3
4 4
3 2
1 2
4 4
4 4
4 4
4 4
4 4
4 4
5 5
5 4
4 2
4 3
4 2
4 2
4 4
3 4
4 4
4 4
2 2
2 4
3 4
5 4
4 4
3 4
4 4
5 4
4 4
4 4
4 4
4 4
4 4
5 3
3 3
4 4
4 3
5 3
5 5
3 2
2 2
3 3
4 4
4 4
4 4
3 2
3 4
4 4
1 3
4 3
4 3
4 4
3 3
3 2
4 3
4 3
4 4
4 4
1 2
1 2
2 2
3 3
4 3
4 4
4 3
4 3
4 4
4 2
3 1
4 1
4 2
2 3
3 1
3 4
4 2
4 4
4 3
2 3
3 3
2 4
4 3
3 3
4 3
3 3
4 4
4 4
3 4
4 3
4 3
4 4
3 3
3 3
4 3
4 3
3 3
3 4
3 3
3 3
1 4
4 4
4 4
4 4
3 3
4 4
4 2
4 4
4 4
3 2
5 3
3 5
4 4
4 4
3 4
4 4
3 4
4 4
4 3
3 5
4 4
3 4
4 4
3 3
4 4
4 4
3 3
3 3
4 3
4 3
4 4
3 3
3 3
3 3
4 3
3 3
2 2
2 3
2 2
4 4
4 4
4 5
4 4
5 4
4 5
4 4
5 4
5 4
5 4
4 1
4 4
4 4
4 4
4 4
4 4
4 3
3 4
3 4
Universitas Sumatera Utara
L2
4 4
4 4
4 4
4 4
4 4
4 4
3 4
4 4
4 4
4 4
4 3
4 3
4 3
4 4
4 4
4 4
3 3
3 2
2 2
4 3
4 4
4 4
4 5
4 4
4 3
3 4
4 4
5 2
2 5
4 5
4 3
4 4
4 4
4 3
3 3
2 3
3 2
2 3
4 4
4 4
4 4
5 4
4 4
4 4
4 4
4 4
4 3
4 4
3 3
4 3
4 4
3 3
3 3
3 3
3 3
3 3
3 3
4 4
4 4
4 4
4 4
4 2
4 2
4 3
4 2
4 2
2 3
3 2
3 2
2 2
4 2
3 3
4 4
2 2
3 2
2 4
3 4
4 4
4 4
4 3
3 3
4 4
3 3
5 4
4 2
2 3
3 3
2 3
3 3
3 1
3 3
3 3
2 2
3 1
1 2
4 3
4 4
4 4
4 3
3 3
4 3
4 3
4 2
4 3
4 3
3 3
3 3
4 4
3 2
4 3
3 4
4 4
3 4
3 3
4 3
4 4
4 4
4 3
5 3
3 4
3 5
5 3
5 3
4 4
3 3
3 3
4 3
3 3
4 4
4 4
3 3
3 2
2 2
4 4
4 4
3 4
4 4
4 4
5 4
4 5
4 4
4 2
3 4
4 4
4 3
4 4
3 2
4 3
4 4
3 3
3 3
2 4
4 4
4 4
3 4
4 3
4 4
4 4
4 4
4 3
3 3
4 4
4 2
4 4
4 4
4 3
4 4
4 4
3 3
2 3
1 4
4 4
4 3
4 4
4 3
3 3
3 3
3 4
4 2
4 2
2 2
4 4
3 3
3 3
2 2
3 3
4 4
3 3
3 3
2 3
4 4
4 4
4 4
3 3
4 3
4 4
2 4
4 2
3 3
4 3
4 4
3 2
2 2
2 2
4 4
3 4
3 4
2 2
2 4
4 4
4 4
5 5
3 2
3 4
4 3
2 3
3 2
4 1
4 3
4 4
3 2
4 3
4 1
3 4
4 4
4 4
3 2
2 3
5 4
4 3
3 4
4 4
5 3
4 3
3 5
5 4
3 2
4 5
5 5
2 4
3 3
3 2
4 4
4 4
4 4
4 3
2 4
4 4
4 3
4 4
5 4
5 4
5 4
4 5
5 4
5 3
4 5
4 4
4 3
4 4
4 4
4 4
4 4
2 3
3 3
2 4
3 3
4 2
4 4
4 3
4 4
4 3
3 4
2 2
4 2
3 3
4 4
4 1
3 3
3 3
4 3
4 4
3 3
3 2
1 3
3 3
3 3
2 4
3 3
4 3
4 3
3 4
4 1
4 2
4 3
4 1
2 3
3 3
3 3
4 2
3 3
3 3
3 2
1 3
4 4
4 4
4 4
5 5
4 4
4 4
5 5
4 3
4 4
4 4
4 3
4 3
4 4
4 3
3 3
3 4
3 2
3 4
3 4
2 3
4 2
4 3
3 1
4 3
4 2
2 3
4 2
4 2
5 3
3 2
2 2
3 2
2 1
3 3
3 3
4 3
3 2
1 3
4 4
4 4
2 4
4 4
4 2
3 3
4 4
4 2
4 2
5 2
2 2
2 2
4 4
4 2
4 4
4 4
2 2
2 2
2 4
4 4
4 5
5 5
5 4
5 3
4 5
3 4
5 4
4 2
4 2
4 2
4 1
3 4
1 1
4 3
2 4
1 1
3 2
1 1
2 2
4 4
2 4
2 2
4 2
2 2
4 2
2 1
4 1
4 2
2 2
2 1
4 4
2 2
4 3
2 4
1 1
2 2
1 1
1 4
4 4
4 4
4 5
5 4
5 3
5 5
5 4
5 3
4 4
4 4
4 4
4 4
4 4
4 4
4 4
3 4
4 4
3 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
3 3
4 3
4 4
4 4
4 3
4 4
4 3
4 4
4 4
4 4
4 3
3 4
4 3
4 3
4 4
4 3
4 2
4 4
2 4
4 4
4 2
4 4
4 1
2 2
4 4
4 4
3 2
4 3
1 2
2 3
1 2
4 4
4 4
4 5
4 3
4 4
4 4
4 4
5 4
4 4
4 4
5 4
4 4
4 4
4 4
4 4
4 4
4 4
4 3
3 4
4 4
4 4
4 4
4 4
5 4
4 4
4 4
5 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
Universitas Sumatera Utara
L2
2 4
4 3
4 4
3 3
4 3
3 3
3 3
4 3
2 3
4 4
3 3
3 3
3 3
4 3
4 4
4 4
4 4
3 3
3 3
4 4
4 4
4 4
4 2
4 4
4 4
3 4
4 2
4 2
4 3
3 4
4 3
4 4
4 4
4 4
4 3
3 4
3 2
3 4
3 3
3 3
3 3
4 3
4 4
4 3
3 3
3 3
4 3
4 4
3 3
3 3
3 3
3 3
3 3
3 3
4 4
4 2
3 4
4 4
4 4
4 4
4 3
5 3
5 4
4 4
4 3
4 2
4 4
4 5
4 4
4 4
4 4
4 4
4 4
3 3
3 2
2 4
4 5
4 5
5 5
5 4
4 4
4 4
4 4
4 4
4 3
4 3
4 4
4 3
4 3
4 3
4 4
4 4
4 4
3 4
3 4
4 4
4 3
4 3
3 3
3 4
3 1
3 4
4 4
4 2
4 3
2 2
2 2
4 3
3 3
3 3
4 3
3 2
2 2
1 4
2 2
3 2
3 4
3 2
2 2
2 2
2 2
4 2
4 2
4 3
3 2
3 2
3 3
3 2
3 3
3 3
3 2
3 2
2 2
4 3
4 5
4 4
5 4
5 4
4 4
3 4
3 2
4 2
2 4
2 3
3 2
4 4
2 2
4 4
4 4
1 1
2 2
2 3
4 4
5 5
5 5
5 4
5 4
5 5
5 5
5 4
4 2
5 4
5 5
4 4
4 4
4 4
4 4
4 4
4 4
4 3
3 4
4 4
4 4
5 4
4 4
4 4
4 4
3 4
4 2
4 2
2 4
4 4
4 3
3 3
3 2
4 4
4 3
3 3
3 3
3 4
4 4
4 4
2 4
4 3
4 3
4 4
4 4
4 3
4 2
4 3
3 3
3 2
4 3
3 2
4 4
4 4
1 2
3 2
3 3
4 4
4 4
3 4
4 2
4 4
4 3
2 4
4 2
4 2
4 3
4 2
3 4
4 4
4 2
4 3
3 4
4 4
4 4
2 3
4 4
3 4
4 2
2 2
3 4
3 3
3 3
3 2
4 2
4 2
2 1
3 3
2 2
2 2
3 2
3 3
4 4
3 2
1 1
4 4
4 4
4 4
4 4
5 4
4 4
4 3
4 3
4 2
4 2
3 4
3 2
4 4
2 2
4 4
4 4
3 3
3 1
1 4
4 3
3 3
4 3
4 1
4 1
4 4
3 5
5 3
4 1
5 4
4 1
1 1
4 2
3 3
3 3
3 3
1 1
1 1
1 1
4 4
3 4
4 2
2 2
3 4
3 3
3 3
3 2
4 2
4 2
2 1
3 3
2 2
2 2
3 2
3 3
4 4
3 2
1 1
2 2
2 3
4 3
4 3
4 3
4 2
3 3
4 3
4 4
4 4
4 4
3 3
3 3
4 3
3 3
2 2
2 2
2 2
2 3
4 3
4 4
3 4
4 3
5 4
5 4
3 4
5 5
5 3
2 2
4 3
3 2
3 2
3 1
4 2
2 3
3 4
1 1
1 2
4 4
4 4
4 4
4 3
4 4
4 4
3 3
4 3
4 3
4 3
3 3
3 3
4 4
3 3
3 3
4 3
3 3
3 2
2 3
4 3
2 2
4 4
4 3
4 3
4 3
3 4
4 4
2 1
2 4
4 4
4 2
4 4
4 3
4 3
4 3
4 4
4 2
1 3
4 3
3 3
4 4
5 3
5 3
3 2
4 4
5 4
4 2
4 4
4 4
4 4
4 4
4 3
4 4
4 4
3 4
3 4
3 3
2 3
3 2
2 3
2 1
4 3
3 2
2 4
3 1
4 2
3 3
3 2
3 3
2 2
2 2
3 2
3 2
2 2
2 2
2 2
4 4
4 4
3 4
4 2
4 4
4 3
3 3
3 3
4 4
4 3
3 2
2 2
3 2
2 2
4 3
4 4
2 2
2 3
2 3
5 5
5 5
5 5
5 5
5 5
5 5
5 5
5 5
5 4
5 4
5 5
4 3
4 4
4 4
4 4
4 4
2 2
4 3
4 4
4 2
2 2
2 4
2 2
2 2
2 2
2 2
4 2
4 2
4 4
4 4
2 2
2 2
3 2
4 4
4 4
4 2
2 1
1 2
4 4
4 4
3 4
4 3
4 4
3 4
4 5
2 4
4 3
5 4
4 4
4 3
4 4
4 4
4 4
4 4
4 3
3 2
3 4
Universitas Sumatera Utara
L2
3 3
4 3
4 4
3 2
3 3
3 2
2 3
3 2
2 1
4 3
2 2
2 2
3 3
3 2
3 3
4 3
2 1
2 2
1 2
4 4
2 4
4 3
4 2
4 2
4 2
4 4
4 4
4 2
4 4
4 2
2 2
3 2
4 2
2 4
4 4
1 1
3 2
1 4
4 4
4 4
4 4
4 2
3 4
4 4
4 4
4 1
4 1
2 1
4 2
2 2
2 3
3 3
3 3
3 3
2 3
3 2
2 2
4 4
3 3
4 4
4 4
4 3
4 4
4 4
4 3
4 4
4 4
4 3
4 4
4 4
4 4
4 4
4 4
3 2
3 4
3 4
4 2
4 2
4 4
2 2
3 2
2 2
2 2
4 3
4 2
4 4
2 4
4 3
4 4
4 4
4 4
4 4
2 2
2 2
2 3
4 3
5 4
5 5
4 4
4 4
4 4
3 4
4 3
3 1
4 3
3 2
4 2
3 4
3 2
4 4
4 4
4 4
4 2
1 2
4 4
4 4
3 4
4 3
5 4
4 4
3 4
4 3
4 3
5 4
3 2
4 3
4 4
4 3
4 4
4 4
3 3
3 3
2 4
3 3
4 2
4 4
3 3
4 3
3 3
3 3
3 2
2 2
4 3
3 3
3 3
2 3
3 3
3 3
4 3
2 3
3 3
2 4
3 2
4 4
1 2
3 3
4 2
4 2
3 4
5 2
4 4
4 4
4 5
3 3
4 4
4 4
3 3
4 4
4 4
4 4
2 3
4 4
3 4
4 4
3 3
4 3
3 3
3 3
3 3
4 2
3 2
3 3
3 3
3 4
4 2
4 4
4 4
4 4
3 2
2 2
3 3
4 3
4 4
3 3
5 3
3 3
3 4
4 4
5 2
4 4
4 3
3 3
3 3
3 3
3 3
3 3
3 3
3 2
2 2
4 4
3 4
4 4
4 4
3 4
4 3
4 4
4 2
4 3
4 4
3 4
4 3
4 4
3 3
3 3
4 3
4 4
4 2
2 4
4 5
4 4
4 5
4 4
4 4
4 4
4 4
5 4
4 3
4 4
4 4
4 4
4 4
4 3
4 4
4 4
3 4
4 4
3 4
4 4
4 3
4 4
5 4
5 4
4 4
4 4
4 3
4 3
4 4
4 4
4 4
4 4
4 3
4 4
4 4
4 4
4 3
2 3
4 4
4 4
4 3
3 3
3 1
3 3
3 3
3 3
3 2
4 3
3 2
3 3
3 3
2 2
2 3
3 2
2 2
3 3
2 2
3 2
1 2
4 1
3 3
5 2
5 5
1 5
2 1
4 1
3 2
3 2
2 1
2 2
1 1
3 3
3 4
4 2
4 4
3 3
4 3
3 3
3 4
3 2
4 2
3 3
2 3
3 2
2 1
4 3
2 2
3 2
3 3
3 2
3 3
3 3
2 2
2 2
1 2
4 4
3 4
4 5
3 2
4 4
5 3
4 4
4 2
4 4
4 4
4 2
1 2
2 4
4 2
4 2
4 4
4 4
4 2
2 4
4 4
2 3
4 3
3 3
4 4
4 3
4 4
4 4
4 2
4 4
4 4
4 4
4 4
4 3
4 3
4 4
2 2
3 2
2 4
3 4
3 4
3 4
4 4
5 4
4 4
2 4
5 4
4 3
5 5
4 5
4 4
4 4
3 2
4 4
4 4
2 4
3 4
2 2
3 3
4 4
4 3
5 4
5 4
5 4
4 4
3 4
5 2
2 4
2 4
4 4
4 4
4 3
3 3
4 4
3 3
3 3
2 4
4 4
3 4
3 4
5 5
4 4
4 3
5 3
5 2
5 2
3 4
5 3
3 4
4 5
3 5
4 5
4 5
3 3
4 3
3 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 2
4 3
4 4
4 4
4 3
4 3
4 3
4 4
4 4
4 4
4 4
4 4
4 5
4 3
4 3
4 3
4 4
4 4
4 4
4 3
4 3
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 4
4 3
3 4
Universitas Sumatera Utara
L3 LAMPIRAN HASIL UJI VALIDITAS DAN RELIABILITAS
Correlations
skor_total VAR00001 Pearson
Correlation ,582
Sig. 2- tailed
,001 N
30 VAR00002 Pearson
Correlation ,718
Sig. 2- tailed
,000 N
30 VAR00003 Pearson
Correlation ,437
Sig. 2- tailed
,016 N
30 VAR00004 Pearson
Correlation ,640
Sig. 2- tailed
,000 N
30 VAR00005 Pearson
Correlation ,420
Sig. 2- tailed
,021 N
30 VAR00006 Pearson
Correlation ,485
Sig. 2- tailed
,007 N
30 VAR00007 Pearson
Correlation ,786
Sig. 2- tailed
,000 N
30 VAR00008 Pearson
Correlation ,786
Sig. 2- tailed
,000 N
30 VAR00009 Pearson
Correlation ,458
Sig. 2- tailed
,011 N
30 VAR00010 Pearson
Correlation ,778
Sig. 2- tailed
,000 N
30 VAR00011 Pearson
Correlation ,518
Sig. 2- tailed
,003 N
30 VAR00012 Pearson
Correlation ,617
Sig. 2- tailed
,000 N
30 VAR00013 Pearson
Correlation ,803
Sig. 2- tailed
,000 N
30 VAR00014 Pearson
Correlation ,498
Sig. 2- tailed
,005 N
30 VAR00015 Pearson
Correlation ,634
Sig. 2- tailed
,000 N
30 VAR00016 Pearson
Correlation ,627
Universitas Sumatera Utara
L3
Sig. 2- tailed
,000 N
30 VAR00017 Pearson
Correlation ,523
Sig. 2- tailed
,003 N
30 VAR00018 Pearson
Correlation ,686
Sig. 2- tailed
,000 N
30 VAR00019 Pearson
Correlation ,417
Sig. 2- tailed
,022 N
30 VAR00020 Pearson
Correlation ,611
Sig. 2- tailed
,000 N
30 VAR00021 Pearson
Correlation ,723
Sig. 2- tailed
,000 N
30 VAR00022 Pearson
Correlation ,665
Sig. 2- tailed
,000 N
30 VAR00023 Pearson
Correlation ,661
Sig. 2- tailed
,000 N
30 VAR00024 Pearson
Correlation ,672
Sig. 2- tailed
,000 N
30 VAR00025 Pearson
Correlation ,785
Sig. 2- tailed
,000 N
30 VAR00026 Pearson
Correlation ,747
Sig. 2- tailed
,000 N
30 VAR00027 Pearson
Correlation ,664
Sig. 2- tailed
,000 N
30 VAR00028 Pearson
Correlation ,694
Sig. 2- tailed
,000 N
30 VAR00029 Pearson
Correlation ,621
Sig. 2- tailed
,000 N
30 VAR00030 Pearson
Correlation ,600
Sig. 2- tailed
,000 N
30 VAR00031 Pearson
Correlation ,579
Sig. 2- tailed
,001 N
30 VAR00032 Pearson
Correlation ,590
Sig. 2- tailed
,001 N
30 VAR00033 Pearson
Correlation ,377
Universitas Sumatera Utara
L3
Sig. 2- tailed
,040 N
30 VAR00034 Pearson
Correlation ,624
Sig. 2- tailed
,000 N
30 VAR00035 Pearson
Correlation ,722
Sig. 2- tailed
,000 N
30 VAR00036 Pearson
Correlation ,504
Sig. 2- tailed
,004 N
30 VAR00037 Pearson
Correlation ,710
Sig. 2- tailed
,000 N
30 VAR00038 Pearson
Correlation ,648
Sig. 2- tailed
,000 N
30 skor_total
Pearson Correlation
1 Sig. 2-
tailed N
30 . Correlation is significant at the
0.01 level 2-tailed. . Correlation is significant at the
0.05 level 2-tailed.
Universitas Sumatera Utara
L3 Output Uji Reliabilitas Variabel Sense
Case Processing Summary
N Cases
Valid 30
100,0 Excluded
a
,0 Total
30 100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items ,809
6
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total
Correlation Cronbachs
Alpha if Item Deleted
VAR00001 18,20
8,717 ,577
,785 VAR00002
18,33 7,609
,597 ,773
VAR00003 18,53
7,292 ,575
,781 VAR00004
18,57 7,082
,724 ,742
VAR00005 18,27
8,754 ,407
,812 VAR00006
18,10 7,679
,578 ,778
Universitas Sumatera Utara
L3 Output Uji Reliabilitas Variabel Feel
Case Processing Summary
N Cases
Valid 30
100,0 Excluded
a
,0 Total
30 100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items ,879
6
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total
Correlation Cronbachs
Alpha if Item Deleted
VAR00001 17,57
11,564 ,742
,849 VAR00002
18,07 11,030
,712 ,855
VAR00003 17,13
12,947 ,580
,875 VAR00004
17,83 11,523
,666 ,862
VAR00005 17,53
12,257 ,706
,856 VAR00006
17,87 11,430
,731 ,851
Universitas Sumatera Utara
L3
Output Uji Reliabilitas Variabel Act
Case Processing Summary
N Cases
Valid 30
100,0 Excluded
a
,0 Total
30 100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items ,571
3
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total
Correlation Cronbachs
Alpha if Item Deleted
VAR000 01
6,57 1,633
,355 ,507
VAR000 02
7,83 ,833
,616 -1,137E-013
a
VAR000 03
6,40 2,179
,267 ,622
Universitas Sumatera Utara
L3 Output Uji Reliabilitas Variabel Relate
Case Processing Summary
N Cases
Valid 30
100,0 Excluded
a
,0 Total
30 100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items ,791
3
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total
Correlation Cronbachs
Alpha if Item Deleted
VAR00001 6,83
2,557 ,696
,690 VAR00002
6,90 2,300
,609 ,740
VAR00003 7,27
1,720 ,657
,722
Universitas Sumatera Utara
L3 Output Uji Reliabilitas Variabel Perceived Value
Case Processing Summary
N Cases
Valid 30
100,0 Excluded
a
,0 Total
30 100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items ,910
13
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total
Correlation Cronbachs
Alpha if Item Deleted
VAR00001 40,23
43,082 ,675
,901 VAR00002
40,53 43,430
,674 ,901
VAR00003 40,17
43,385 ,761
,897 VAR00004
40,07 42,340
,814 ,895
VAR00005 40,17
43,868 ,665
,901 VAR00006
40,70 42,562
,676 ,901
VAR00007 39,93
45,651 ,683
,902 VAR00008
39,97 45,344
,650 ,902
VAR00009 39,73
48,409 ,597
,907 VAR00010
39,83 46,282
,576 ,905
VAR00011 40,53
45,292 ,422
,914 VAR00012
40,60 42,110
,636 ,904
VAR00013 40,33
45,264 ,561
,905
Universitas Sumatera Utara
L3 Output Uji Reliabilitas Variabel Loyalitas Pelanggan
Case Processing Summary
N Cases
Valid 30
100,0 Excluded
a
,0 Total
30 100,0
a. Listwise deletion based on all variables in the procedure.
Reliability Statistics
Cronbachs Alpha
N of Items ,781
3
Item-Total Statistics
Scale Mean if Item Deleted
Scale Variance if Item Deleted
Corrected Item- Total
Correlation Cronbachs
Alpha if Item Deleted
VAR00001 5,57
2,530 ,580
,745 VAR00002
6,00 2,069
,786 ,509
VAR00003 5,10
2,576 ,510
,821
Universitas Sumatera Utara
L4 LAMPIRAN HASIL UJI ASUMSI KLASIK
1. Uji Normalitas