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3.4 STRUKTUR ORGANISASI
ORGANIZATIONAL STRUCTURE
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ISTIGHF AR ANKY S
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LEO B UDIMAN
1. VISI
2. CORE COMPETENCIES
“To Succeed And Excel as a Market-Driven Sales Distribution Organization”
To Succeed artinya Perseroan harus bisa mencapai target pertumbuhan dan target finansial yang telah ditetapkan agar
kelangsungan hidup sustainability perusahaan dapat terjamin secara jangka panjang.
To Excell terkait dengan proses yang dilakukan untuk bisa Succeed; semua proses, proses bisnis maupun proses
penunjang, harus dieksekusi dengan prima sesuai standar yang telah ditetapkan, dan harus dengan cara yang benar sesuai
sistem prosedur yang berlaku. Proses kerja excellent dicirikan dengan rendahnya tingkat penyimpangan dan kegagalan,
sehingga output yang dihasilkan dapat memenuhi bahkan melebihi harapan semua customer dari setiap proses.
Market-driven atau orientasi kepada pasar merupakan suatu keharusan didalam lingkungan bisnis yang semakin kompetitif.
Perseroan harus benar-benar memahami ekspektasi pelanggan dan perkembangan pasar ditiap bidang bisnis yang
dilakoninya. Sebagai perusahaan berskala nasional, Perseroan harus mampu memahami ekspektasi pelanggan dan
perkembangan pasar ditiap-tiap segmen dan area yang dirambah: “think nationally, act locally”
a. Know your customer Kemampuan untuk mengenal customer dan kebutuhannya
serta berkomitmen untuk menghasilkan produk dan pelayanan yang berkualitas guna memenuhi kebutuhan
customer. Ini berlaku baik untuk customer internal maupun eksternal.
b. Relationship management kemampuan untuk membangunan kredibiltas diri melalui
penumbuhan empati, kesediaan untuk memberi dan menerima umpan balik, keterbukaan dalam berkomunikasi
serta membina hubungan baik dengan orang lain. c. Supply chain management
Kemampuan untuk merencanakan, mengorganisasikan, menganalisa dan mengawasi arus produk, dana dan
informasi sehingga menghasilkan output yang bermutu dan memuaskan customer.
d. Innovation Kemampuan dalan berpikir kreatif yang mampu
menghasilkan ide-ide baru untuk menghasilkan output atau solusi baru yang bermanfaat bagi customer.
1. VISION
2. CORE COMPETENCIES
“To Succeed And Excel as a Market-Driven Sales Distribution Organization”
To Succeed means The Company must achieve its determined targets, the growth targets as well as the financial targets, in
order to ensure the sustainability of the business in a long term horizon.
Excell relates to the execution of processes in order to Succeed; all processes, business processes as well as
supporting processes, must be excellently executed in accordance with the standard set, and must also be executed
in a right manner in accordance with the prevailing system procedure. The excellent process is marked with low rate of
deviation and poor quality, so that the output of the process meets or even exceeds expectation of customers in every
process. Market-driven is a must for company in a highly competitive
business environment. The Company must really comprehend its customers expectation and rapid development of the
market in every business it is engaged. Because of its nationwide coverage, The Company must understand
customers expectation and market updates in each segment and in every area within the coverage: “think nationally, act
a. Know your customer Competencies in knowing the customer and their needs,
and committing to deliver quality products and services in fulfilling the customer needs. This applies to internal as
well as external customers. b. Relationship management
Competencies in building self-credibility through: growing empathy, willingness to give feedbacks, open
communication, and also developing connection with others.
c. Supply chain management Competencies in planning, organizing, analyzing and
controling the flow of products, cash and information in order to produce quality and satisfying outputs for
customers. d. Innovation
Competencies to think creatively so that capable of generating new ideas for produce outputs or new-useful
solution for customers.
3.5 PONDASI ORGANISASI
FOUNDATION OF ORGANIZATION
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e. Knowledge Management Kemampuan untuk melakukan kreasi, utilisasi dan
distribusi pengetahuan sehingga dapat digunakan untuk menghasilkan output yang bermanfaat bagi customer.
Berdasarkan hasil riset yang dilakukan oleh sebuah konsultan internasional di tahun 2009 berhasil digali 3 tiga nilai yang
dimiliki oleh Perseroan, yaitu: 1.
Integrity, to ensure we deliver our promise
2. Independent, to ensure unbiased treatment
3. Innovation, to ensure we always stay current and relevant.
1. Brand Foundation Brand Foundation Perseroan adalah
OPTIMIZE GROWTH
2. Tagline Perusahaan Tagline Perusahaan Perseroan adalah
ALWAYS AHEAD.
3. Logo Perusahaan
3. NILAI ORGANISASI
4. BRAND FOUNDATION, TAGLINE DAN LOGO
e. Knowledge management Competencies in creating, utilizing and distributing
knowledge in order to generate useful outputs for customers.
Based on result of a research conducted by an international consultant in year 2009, there are 3 organizational values
owned by The Company: 1.
Integrity, to ensure we deliver our promise
2. Independent, to ensure unbiased treatment
3. Innovation, to ensure we always stay current and relevant.
1. Brand Foundation The Companys Brand Foundation is
OPTIMIZE GROWTH .
2. Tagline The Companyss Tagline is
ALWAYS AHEAD.
3. Company Logo
3. ORGANIZATION VALUES
4. BRAND FOUNDATION, TAGLINE AND LOGO
TIGARAKSA SATRIA
ALWAYS AHEAD
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