Problem Identification Problem Limitation Problem Formulation

the implementation of Dual System Education which emphasizes the implementation of prakerin consists of: conformance of ISO 9001:2008 standard QMS on DSE with school quality standard, DSE implementation, customer satisfaction level after the program ends and the attempt for PSG program continual improvement. From those explanation, researcher is interested in conducting research with the title of “Evaluating the Implementation of ISO 9001:2008 Standard Quality Management System to The Result of Dual System Education Program in Accounting Proficiency at SMK Negeri 1 Bawang in the Academic Year of 20152016 ”.

B. Problem Identification

Based on the study background above, some problems can be identified. Those problems are as follows: 1. There is still an educational development strategy which does not run as expected, either on the side of the improvement of educational management quality or educational relevance in school level. 2. Customer satisfaction students also industrial and business worlds on dual system education program with the implementation of quality management system conducted by school has not been optimal. 3. There is still expectation discrepancy between educational world and working world demands from the DSE. 4. There is a conflict between quality management system implementation and the realization in the field.

C. Problem Limitation

This research is limited to prakerin implementation aspect as one of media to conduct Dual System Education Program to industrial and business worlds in Accounting Program on policy application of ISO 9001:2008 standard Quality Management System at SMK Negeri 1 Bawang. Aspect which is studied is on the contexts of input, process, and DSE as known as PSG related to customer satisfaction in SMK 1 Negeri Bawang.

D. Problem Formulation

Based on the problem identification and problem limitation above, some questions related to the problem can be formulated. These are some problem formulations: 1. Has SMK Negeri 1 Bawang applied ISO 9001:2008 standard Quality Management System on Dual System Program in accordance with the fixed quality standard seen from context, input, process, and product aspects? 2. How is the implementation of Dual System Education Program in industrial and business worlds at SMK Negeri 1 Bawang academic year of 20152016 with the application of ISO 9001:2008 standard Quality Management System? 3. How is the internal students of Accounting Proficiency and external industrial and business worlds customer satisfaction in SMK Negeri 1 Bawang after the implementation of Dual System Education Program? 4. Has the betterment effort of Pokja Prakerin performance which affects the quality improvement of Dual System Education Program in SMK Negeri 1 Bawang.

E. Objectives of the Research