DSE program through the implementation of ISO 9001:2008 standard QMS in accounting proficiency area for eleventh grade of SMK Negeri 1 Bawang.
B. Research Settings
This research was conducted in SMK Negeri 1 Bawang located on Pucang Stree, 132, Banjarnegara 53471 on February, 2016 until April 2016. This
research is done with some steps: observation, proposal arranging, permission, data collecting, data analysis, and research report organizing. The reasons why
researcher choose to conduct this research in SMK Negeri 1 Bawang is that: 1. There is problem which needs to be solved.
2. There are no researches with the same problems. 3. That school is one of vocational schools which use ISO 9001:2008 standard
quality management system in educational service.
C. Research Subject and Object
The subject in this research were the principal, school committee, quality management representative, vice principal of curriculum, head of Prakerin
work program, the representative of partner institution, and eleventh grade students of accounting program in SMK Negeri 1 Bawang. Then, the object in
this research is quality management in prakerin as the media of dual system education program implementation.
D. Operational Definition
In this research, the operational definition related to its variable, uses single variable which is evaluating the implementation of ISO 9001:2008 standard
quality management system to the implementation result of dual system education. The explanations of every aspect are as follows:
1. According Stufflebeam in Daryanto, 2007:1 evaluation is the process of describing, achieving, and presenting information which benefits for
assessing decision alternatives. Process in this research is how systematic, effective, and efficient service management using ISO standard QMS to
determine whether there is a change in tutors, educators, learners of certain program supported by facilities and infrastructure, information system, also
conducive environment. 2. Quality Management System is the system to improve the quality in
maximizing business’s competition, either through continuous improvement or doing total change toward input human resources, facilities,
infrastructures, and information system, also its environment, process service business, and product professionalism and performance. Those
things are done solely to meet the demand and expectation of customer. Customer in this research is specified for internal customers which are
learners in order to fulfill external customer’s industrial and business
worlds demand. 3. ISO 9001:2008 is a standard consisted of documented procedure and
standard practice for system management which is actualized to restrain the
product and service quality, started from designing the product until testing the product, in accordance with needs and requirements, or specified by
customer and organization. 4. Dual system education is learning and teaching activity organized by SMK
and industrial and business worlds in order to produce graduates which meet the requirements of manpower demand standard for industrial and business
worlds. Therefore, the activity of educational and training service regarding those things must orient on quality and customer satisfaction. To support
them, consequently, SMK as the output provider, needs to apply the quality management system to improve organization performance as the attempt to
fulfill customer desire and expectation.
E. Data Collecting Method
