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Research Design Research Settings

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CHAPTER III RESEARCH METHOD

A. Research Design

This research is included as evaluative research. Evaluation method which is used in this research is method developed by Stufflebeam using Context, Input, Process, Product CIPP approach. This research is aimed to evaluate the implementation of Quality Guarantee System through ISO 9001;2008 standard Quality Management System to Dual System Education Program in SMK Negeri 1 Bawang. The quality evaluation criteria which will be revealed is how the context which is implementation of its policy, input quality which is policy performer, process quality which is decision making through operational plan with the addition of dual system education component filling, and product which is the effect of institution performance on customer satisfaction through continuous improvement. This research uses descriptive and quantitative approach proposed by Sugiyono 2012:38 which can be used together to identify similar object but has different goals. In this research, descriptive research is used to explain the implementation of quality management system toward the principle in ISO 9001:2008 standard and the implementation of Dual System Education DSE in accounting proficiency at SMK Negeri 1 Bawang, whereas the quantitative research is used to find the level of goal accomplishments which are the fulfillment of dual system education component and customer satisfaction in DSE program through the implementation of ISO 9001:2008 standard QMS in accounting proficiency area for eleventh grade of SMK Negeri 1 Bawang.

B. Research Settings

This research was conducted in SMK Negeri 1 Bawang located on Pucang Stree, 132, Banjarnegara 53471 on February, 2016 until April 2016. This research is done with some steps: observation, proposal arranging, permission, data collecting, data analysis, and research report organizing. The reasons why researcher choose to conduct this research in SMK Negeri 1 Bawang is that: 1. There is problem which needs to be solved. 2. There are no researches with the same problems. 3. That school is one of vocational schools which use ISO 9001:2008 standard quality management system in educational service.

C. Research Subject and Object

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