178
Lampiran : 4 Distribusi Frekuensi Penilaian Responden
1. Citra merek
CM1
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
1 1.7
1.7 1.7
TS 1
1.7 1.7
3.3 R
6 10.0
10.0 13.3
S 44
73.3 73.3
86.7 SS
8 13.3
13.3 100.0
Total 60
100.0 100.0
Statistics
CM1 CM2
CM3 CM4
CM5 CM6
CM7 CM8
TOTA L
N Valid
60 60
60 60
60 60
60 60
60 Missing
Mean 3.95
3.97 3.32
3.33 3.33
3.60 3.27
3.63 28.40 Std. Deviation
.675 .736 1.033 1.084 1.130 1.153 1.118 1.275 5.817
Percenti les
25 4.00
4.00 3.00
3.00 2.25
3.00 2.00
3.00 26.00 50
4.00 4.00
3.00 3.00
3.00 4.00
3.50 4.00 29.50
75 4.00
4.00 4.00
4.00 4.00
4.00 4.00
5.00 32.00 100
5.00 5.00
5.00 5.00
5.00 5.00
5.00 5.00 40.00
179
CM2
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
2 3.3
3.3 3.3
TS 1
1.7 1.7
5.0 R
2 3.3
3.3 8.3
S 47
78.3 78.3
86.7 SS
8 13.3
13.3 100.0
Total 60
100.0 100.0
CM3
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
3 5.0
5.0 5.0
TS 8
13.3 13.3
18.3 R
24 40.0
40.0 58.3
S 17
28.3 28.3
86.7 SS
8 13.3
13.3 100.0
Total 60
100.0 100.0
CM4
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
2 3.3
3.3 3.3
TS 12
20.0 20.0
23.3 R
20 33.3
33.3 56.7
S 16
26.7 26.7
83.3 SS
10 16.7
16.7 100.0
Total 60
100.0 100.0
180
CM5
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
3 5.0
5.0 5.0
TS 12
20.0 20.0
25.0 R
17 28.3
28.3 53.3
S 18
30.0 30.0
83.3 SS
10 16.7
16.7 100.0
Total 60
100.0 100.0
CM6
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
4 6.7
6.7 6.7
TS 7
11.7 11.7
18.3 R
11 18.3
18.3 36.7
S 25
41.7 41.7
78.3 SS
13 21.7
21.7 100.0
Total 60
100.0 100.0
CM7
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
3 5.0
5.0 5.0
TS 15
25.0 25.0
30.0 R
12 20.0
20.0 50.0
S 23
38.3 38.3
88.3 SS
7 11.7
11.7 100.0
Total 60
100.0 100.0
181
CM8
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
5 8.3
8.3 8.3
TS 8
13.3 13.3
21.7 R
9 15.0
15.0 36.7
S 20
33.3 33.3
70.0 SS
18 30.0
30.0 100.0
Total 60
100.0 100.0
2. Kualitas produk
KP1
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
1 1.7
1.7 1.7
TS 12
20.0 20.0
21.7 R
14 23.3
23.3 45.0
S 28
46.7 46.7
91.7 SS
5 8.3
8.3 100.0
Total 60
100.0 100.0
Statistics
KP1 KP2
KP3 KP4
KP5 KP6
KP7 KP8 KP9 KP10 TOTAL
N Valid
60 60
60 60
60 60
60 60
60 60
60 Missing
Mean 3.40
3.55 3.40
3.97 3.87
4.03 3.60 3.75
3.87 4.03
37.47 Std. Deviation
.960 .910
.848 .736
.596 .736
1.153 .836 .596
.736 5.084
Percentil es
25 3.00
3.00 3.00
4.00 4.00
4.00 3.00 3.00
4.00 4.00
35.25 50
4.00 4.00
4.00 4.00
4.00 4.00
4.00 4.00 4.00
4.00 38.00
75 4.00
4.00 4.00
4.00 4.00
4.00 4.00 4.00
4.00 4.00
41.00 100
5.00 5.00
5.00 5.00
5.00 5.00
5.00 5.00 5.00
5.00 47.00
182
KP2
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
1 1.7
1.7 1.7
TS 7
11.7 11.7
13.3 R
17 28.3
28.3 41.7
S 28
46.7 46.7
88.3 SS
7 11.7
11.7 100.0
Total 60
100.0 100.0
KP3
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
1 1.7
1.7 1.7
TS 9
15.0 15.0
16.7 R
17 28.3
28.3 45.0
S 31
51.7 51.7
96.7 SS
2 3.3
3.3 100.0
Total 60
100.0 100.0
KP4
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
2 3.3
3.3 3.3
TS 1
1.7 1.7
5.0 R
2 3.3
3.3 8.3
S 47
78.3 78.3
86.7 SS
8 13.3
13.3 100.0
Total 60
100.0 100.0
183
KP5
Frequency Percent
Valid Percent Cumulative Percent
Valid TS
2 3.3
3.3 3.3
R 9
15.0 15.0
18.3 S
44 73.3
73.3 91.7
SS 5
8.3 8.3
100.0 Total
60 100.0
100.0
KP6
Frequency Percent
Valid Percent Cumulative Percent
Valid TS
3 5.0
5.0 5.0
R 6
10.0 10.0
15.0 S
37 61.7
61.7 76.7
SS 14
23.3 23.3
100.0 Total
60 100.0
100.0
KP7
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
4 6.7
6.7 6.7
TS 7
11.7 11.7
18.3 R
11 18.3
18.3 36.7
S 25
41.7 41.7
78.3 SS
13 21.7
21.7 100.0
Total 60
100.0 100.0
184
KP8
Frequency Percent
Valid Percent Cumulative Percent
Valid STS
1 1.7
1.7 1.7
TS 4
6.7 6.7
8.3 R
12 20.0
20.0 28.3
S 35
58.3 58.3
86.7 SS
8 13.3
13.3 100.0
Total 60
100.0 100.0
KP9
Frequency Percent
Valid Percent Cumulative Percent
Valid TS
2 3.3
3.3 3.3
R 9
15.0 15.0
18.3 S
44 73.3
73.3 91.7
SS 5
8.3 8.3
100.0 Total
60 100.0
100.0
KP10
Frequency Percent
Valid Percent Cumulative Percent
Valid TS
3 5.0
5.0 5.0
R 6
10.0 10.0
15.0 S
37 61.7
61.7 76.7
SS 14
23.3 23.3
100.0 Total
60 100.0
100.0
185
3. Harga