e. Instruksi Pekerjaan
Scale Scale Corrected Mean Variance Item- Alpha
if Item if Item Total if Item Deleted Deleted Correlation Deleted
IP1 8.0000 7.7931 .6872 .8798 IP2 8.1333 7.3609 .7942 .8549
IP3 7.9667 7.7575 .7838 .8586 IP4 8.0667 6.6851 .8758 .8340
IP5 8.2333 9.0126 .5551 .9043 Reliability Coefficients
N of Cases = 30.0 N of Items = 5 Alpha = .8920
f. Informasi Masalah dan Keluhan
Scale Scale Corrected Mean Variance Item- Alpha
if Item if Item Total if Item Deleted Deleted Correlation Deleted
IMK1 8.0667 8.4782 .8288 .8977 IMK2 8.0000 8.8276 .8002 .9031
IMK3 8.1000 9.4034 .7850 .9065 IMK4 7.9667 8.2402 .8734 .8879
IMK5 8.2667 10.1333 .7181 .9198 Reliability Coefficients
N of Cases = 30.0 N of Items = 5 Alpha = .9215
g. Saran dan Ide
Scale Scale Corrected Mean Variance Item- Alpha
if Item if Item Total if Item Deleted Deleted Correlation Deleted
SI1 8.8333 8.2126 .8139 .9021 SI2 8.9667 7.2057 .8546 .8920
SI3 8.8333 7.9368 .8977 .8871 SI4 9.0333 7.2747 .8222 .8996
SI5 8.8667 8.4644 .6352 .9343 Reliability Coefficients
N of Cases = 30.0 N of Items = 5 Alpha = .9214
h. Koordinasi
Scale Scale Corrected Mean Variance Item- Alpha
if Item if Item Total if Item Deleted Deleted Correlation Deleted
KOO1 8.1333 7.8437 .8468 .9050 KOO2 8.2000 7.2690 .8046 .9142
KOO3 8.1333 7.4989 .8798 .8976 KOO4 8.2000 7.4759 .8015 .9135
KOO5 8.8000 8.4414 .7412 .9245 Reliability Coefficients
N of Cases = 30.0 N of Items = 5 Alpha = .9277
i. Pemecahan Masalah dan Konflik
Kategori