Anti-Corruption Action Plan ACAP

Monthly Progress Report April 2014 Western I ndonesia National Roads I mprovement Project 42 • Complaint Registration. • Complaint Assessment. • Field Clarification and Analysis. • Problem Solving and taking the Decision The final draft of Complaint Handling System the framework of the complaint procedures on the web site of WINRIP and provided ACAP inputting data in the web site has been finished at the end of February 2014, and ready to be operated. However these applications still continue to be refined by considering input from various parties. One of the efforts in order to improve the CHS application is to hold meetings with the World Bank on 30 April 2014, to discuss and receive the input from them. This meeting was attended by Mr. Fandi Nasution GAC World Bank and Ms. Novira K. Asra FMS World Bank, and CTC WINRIP teams Co-Team Leader, Community Development team, and MIS team. Some conclusions from the meeting were: • The disclosure of information widely to public, so that they can easily provide feedback to the elements involved in project management. • It is expected that the public can easily give feedback, information, steam, grievance or complaints about the implementation of the project. • Complaints submitted outside the WINRIP system eg through articles or reader letters of the newspaper, the results of audits, complaints to the legislature DPR DPRD, Ministry of Public Works regional Public Works agencies , other government agencies, need to be tracked to proactively. • Maximum extent as possible utilizing the resources websites that have been available on the Ministry Public Works such as http:www.pu.go.id, Integrated Project Monitoring System Sistem Pemantauan Proyek Terpadu SiPP http:103.12.84.51sippterpadu, the Presidential Work Unit for Supervision and Control of Development Unit Kerja Presiden Bidang Pengawasan dan Pengendalian Pembangunan UKP4 http:www.ukp.go.id. • In order to improvement the CHS, need to be coordinated with relevant agencies or units within the MPW. The CHS Activities is shown in Annex H3.

6.4.5. Publication Disclosures

Publication and disclosure is an attempt to increase transparency of information to the public, so the public can easily to access information about the project WINRIP. Some components of publication and disclosures are as follows: a announcing the information about the project through newspapers, and dissemination of leaflets, b installation of the project information boards, c the provision of space project information booth, d providing important information that can only be accessed by public with submitted an officially applications to the authorities, and e the provision of information in the website which can