Monthly Progress Report April 2014
Western I ndonesia National Roads I mprovement Project 41
During April 2014 was no activity on the Community Representative Observers CROs, because CROs for four AWP-1 packages package 01, 02, 03, and 04 has finished at the
Announcement of Bid Winners of in November 2013. The Annual Work Program-2 AWP-2 is not yet ready for tender, so there is no procurement activities, therefore the CRO activity
was not be held.
The activities progress of Community Representative Observers CROs from January 2013 until April 2014, as shown in Appendix H1.
6.4.3 Third Party Monitoring TPM
Interview of TPM candidates for the four AWP-1 packages and evaluation of their proposal has been done during March 2014. In April had been planned for some follow-up of TPM
activities such as: ‘
Delivery of preparatory training for selected TPM teams; Assist the Officer in Charge of PMU to prepare the Approval letter of the TPM teams;
Provision Decree of the Director of Planning of DGH concerning the formation of Third
Party Monitoring for four packages of AWP-1 WINRIP; Providing the Letter of Employment Agreement Memorandum of Understanding
between the TPM teams with CTC WINRIP on behalf of PMU WINRIP. The delivery of preparatory training for selected TPM teams activity could not be done in
April 2014, due to the lack of certainty of the availability funding for the ACAP activities on CTC WINRIP original contract, therefore the TPM activity in April focused on the preparation
of the Technical Justification for propose of additional funds for anti-Corruption Action Plan on Amendment 2 of the CTC contract.
The Approval letter of the TPM teams by the Officer in Charge of PMU has been prepared, and will be signed when preparatory training has been carried out.
Likewise, the establishment of the Decree of the Director of Planning, DGH concerning the formation of TPM teams for four packages of AWP-1 WINRIP, and providing the Letter of
Employment Agreement Memorandum of Understanding between the TPM teams with CTC WINRIP on behalf of PMU WINRIP have been drafted.
The Progress of Third Party Monitoring TPM Activities from April 2013 up to March 2014 and the works plan is shown in Appendix H2.
6.4.4 Complaint Handling System CHS
The Community Development Officer with collaboration with MIS Specialist has developed a software application of Complaint Handling System CHS in integrated to website of
WINRIP http:www.winrip-ibrd.com.
In the implementation of Complaint Handling System CHS essentially there are four main components as follows:
•
Data Entry.
Monthly Progress Report April 2014
Western I ndonesia National Roads I mprovement Project 42
•
Complaint Registration.
•
Complaint Assessment.
•
Field Clarification and Analysis.
•
Problem Solving and taking the Decision The final draft of Complaint Handling System the framework of the complaint procedures on
the web site of WINRIP and provided ACAP inputting data in the web site has been finished at the end of February 2014, and ready to be operated.
However these applications still continue to be refined by considering input from various parties. One of the efforts in order to improve the CHS application is to hold meetings with
the World Bank on 30 April 2014, to discuss and receive the input from them. This meeting was attended by Mr. Fandi Nasution GAC World Bank and Ms. Novira K. Asra FMS World
Bank, and CTC WINRIP teams Co-Team Leader, Community Development team, and MIS team.
Some conclusions from the meeting were:
•
The disclosure of information widely to public, so that they can easily provide feedback to the elements involved in project management.
•
It is expected that the public can easily give feedback, information, steam, grievance or complaints about the implementation of the project.
•
Complaints submitted outside the WINRIP system eg through articles or reader letters of the newspaper, the results of audits, complaints to the legislature DPR DPRD,
Ministry of Public Works regional Public Works agencies , other government agencies, need to be tracked to proactively.
•
Maximum extent as possible utilizing the resources websites that have been available on the Ministry Public Works such as http:www.pu.go.id, Integrated Project Monitoring
System Sistem Pemantauan Proyek Terpadu SiPP http:103.12.84.51sippterpadu, the Presidential Work Unit for Supervision and Control of Development Unit Kerja
Presiden
Bidang Pengawasan
dan Pengendalian
Pembangunan UKP4
http:www.ukp.go.id.
•
In order to improvement the CHS, need to be coordinated with relevant agencies or units within the MPW.
The CHS Activities is shown in Annex H3.
6.4.5. Publication Disclosures
Publication and disclosure is an attempt to increase transparency of information to the public, so the public can easily to access information about the project WINRIP. Some
components of publication and disclosures are as follows: a announcing the information about the project through newspapers, and dissemination of leaflets, b installation of the
project information boards, c the provision of space project information booth, d providing important information that can only be accessed by public with submitted an officially
applications to the authorities, and e the provision of information in the website which can
