Annual Training Program Training
Monthly Progress Report March 2014
Western I ndonesia National Roads I mprovement Project 41
Establishment of a Third Party Monitoring TPM mechanism, whereby the media and
civil society groups can become involved in monitoring the progress of the project. This mechanism will include regular sharing of information with the media.
Establishment and Management of a Complaints Handling Mechanism CHM, which
includes maintaining project complaint log and filing to monitor status of follow-up of each complaint. This mechanism will include provision for follow up investigations of
substantial complaints by the Inspectorate General of Ministry of Public Works or third party audit to ensure independence and reliability of the system. The CTC assignment
concerns the monitoring of the aspects of Anti-Corruption Action Plan ACAP implementation and where required act pro-active in resolving issues when such a
matter arises. The Community Development specialist has a major role in monitoring performance and assists PMU in the set-up and follow-through of the Complaints
Handling Unit CHU for the ACAP related incidents
Enhanced Disclosure Provisions and Transparency, Ministry of Public Work MPW will
provide necessary information in the Project Implementation Plan PIP, Project Management manual PMM on their website, and in the bidding documents, such as
contact point for complaint mail and e-mail address, phone, fax, text message. The contact will also include the Bank’s Fraud and Corruption Hotline. MPW will hold Annual
Accountability Meetings to enhance accountability and project information sharing with civil society. The PMM will provide guidelines on disclosure of information related to the
project. MPW official website will display critical information on WINRIP to enhance both internal and external monitoring of the project