Progress TRAINING TO SUPPORT PROJECT IMPLEMENTATION

Monthly Progress Report August 2014 Western I ndonesia National Roads I mprovement Project 52 matters of the training were as follow: - Overview of the WINRIP project. - An-Corruption Action Plan ACAP in the Implementation of WINRIP - Scope of Duties of the CROs on the Procurement Process. - CRO s Report and financing. The activities progress of Community Representative Observers CROs from January 2013 until August 2014 , are shown in Appendix H1.

6.4.3 Third Party Monitoring TPM

The ACAP activities during August 2014 were continued for provision Decree of the Director of Planning, Directorate General of Highways concerning Establishment of Third Party Monitoring for four packages 01, 02, 03 and 04 of AWP-1 WINRIP, and Preparing Letter of Employment Agreement between the TPM of four packages of AWP-1 with CTC WINRIP on behalf of PMU WINRIP. The Progress of Third Party Monitoring TPM Activities from April 2013 up to August 2014 and the works plan are shown in Appendix H2.

6.4.4 Complaint Handling System CHS

The Community Development Officer with collaboration with MIS Specialist has developed a software application of Complaint Handling System CHS in integrated to website of WINRIP http:www.winrip-ibrd.com. In the implementation of Complaint Handling System CHS essentially there are five 5 main components as follows: • Data Entry. • Complaint Registration. • Complaint Assessment. • Field Clarification and Analysis. • Problem Solving and taking the Decision The final draft of Complaint Handling System the framework of the complaint procedures on the web site of WINRIP and provided ACAP inputting data in the web site is ready to be operated. However these applications still continue to be refined by considering input from various parties. The CHS team has been monitored and noted the public complaints via SiPP website and WINRIP website, but until now have no complaint about the WINRIP programs. The CHS Activities is shown in Appendix H3. 6.4.5. Publication Disclosures Publication and disclosure is an attempt to increase transparency of information to the public, so