Document ManagementCompany Archive SPECIFIC

1 73 d. Submission of confidential information can only be done through a special authority and by the party appointed by the Company.

18. Marketing

The increasingly tight competition in the services business of inspection, testing, certification, consulting and other related services requires PT SUCOFINDO PERSERO to perform various adjustments. Adjustments are made in the organizational structure and business processes of the Company. The adjustment of the organization is made in order to seize the workbusiness opportunities in the entire Companys operational regions and in order to communicate well with prospective job providers. The marketing system is developed based on the experience and competence of the Company that always prioritizes the quality of work and customer satisfaction. To support the marketing system, the Company develops market information system that is integrated among Head Office, SBU, SPI, PKBL Units, Risk Unit, branches, and Service Units to allow rapid and precise decision-making. Company policy in executing Marketing a. Conduct adjustment of marketing system towards changes in the business world. b. Prioritize work quality and satisfaction of the work provider to support the marketing system. The Company determines policy to establish Account Management System AMS in the effort to increase the Companys revenue. c. Ensure that the whole marketing process of the Company has had adequate data on market development and customer and proactively perform market penetration to create new market.

19. Ethical of Behavior

Is a set of commitments that consists of business ethics of the Company and work ethics of the Company workers that are arranged to form, organize and carry out the suitability of the behavior of the entire Insan SUCOFINDO in order to achieve consistent output in line with the corporate culture in achieving its vision and mission. C HA P T E R I IN T R O D U C T IO N C HA P T E R I I T H E PR IN C IPL ES O F G O O D C O R PO R A T E G O VER N A N C E C HA P T E R I I I T H E C O MP A N Y O R G A N S C HA P T E R I V T H E C O MP A N Y’ S PR IN C IP A L PO L IC Y C HA P T E R V I MA N A G EMEN T O F R EL A T IO N - SH IP W IT H ST A K EH O L D ER S C HA P T E R V I I IMPL EMEN T A T IO N O F G U ID EL IN ES C HA P T E R V I I I C L O SI N G C HA P T E R V MA N A G EMEN T O F SU B SI D IA R IES 73