Laporan Tahunan
2016
Annual Report PT PELNI Persero
Laporan Tahunan
2016
Annual Report PT PELNI Persero
Etika Bisnis
Business Ethics
Pedoman Perilaku
Perseroan menyusun Pedoman Perilaku Code of Conduct yang menjadi acuan perilaku bagi Dewan Komisaris, Direksi dan
Pegawai Perseroan. Pedoman Perilaku berlaku bagi seluruh Insan PELNI di seluruh tingkat organisasi. Pedomam Perilaku PT PELNI
Persero telah diperbarui dan disahkan melalui Surat Keputusan Direksi No. 12.2901SK.HKO.012016 tentang Pedoman
Perilaku Code of Conduct di Lingkungan PT PELNI Persero
Isi Pedoman Perilaku
Perseroan dengan konsisten mengaitkan Code of Conduct dengan nilai-nilai utama Perusahaan, yaitu sebagai berikut:
I. Pendahuluan
II. Pedoman Etika
A. Standar Hubungan dengan Stakeholders 1.
Hubungan dengan Pemegang Saham 2. Hubungan dengan Pegawai
3. Hubungan dengan Pelanggan 4. Hubungan dengan Pemasok dan Penyedia Barang
dan Jasa 5. Hubungan dengan Mitra Kerja
6. Hubungan dengan Masyarakat dan Lingkungan 7.
Hubungan dengan Kreditor 8. Hubungan dengan Pemerintah
9. Hubungan dengan Principal Kapal Keagenan 10. Hubungan dengan Media Massa
11. Kepatuhan terhadap Hukum dan Perundang-
Undangan 12. Persaingan Usaha
B. Standar Etika Pengelolaan Perusahaan 1.
Kebijakan Akuntansi dan Keuangan 2. Penggunaan Aset Perusahaan
3. Kesehatan, Keselamatan Kerja dan Lingkungan 4. Pengelolaan Anak Perusahaan
III. Pedoman Kerja:
A. Nilai-Nilai Luhur Perusahaan B. Menjaga Citra Perusahaan
C. Tanggung Jawab Terhadap Perusahaan 1. Integritas
2. Kepatuhan Terhadap Hukum dan Peraturan Perundang-Undangan
Code of Conducts
The Company formulates Code of Conducts as reference of conducts for the Board of Commissioners, Board of Directors and
Employees. The Code of Conducts prevails for all PELNI People at all organization level. PT PELNI Persero Code of Conducts
has been updated and validated under Board of Directors Decree No. 12.2901SK.HKO.012016 regarding Code of Conducts in PT
PELNI Persero circumstances.
Contents of Code of Conducts
The Company consistently linked the Code of Conducts with core values, as follows:
I. Introduction II. Code of Conducts
A. Standard of Relationship with Stakeholders 1.
Relationship with the Shareholders 2. Relationship with the Employees
3. Relationship with the Customers 4. Relationship with the Suppliers and Vendors
5. Relationship with the Business Partners 6. Relationship with the Society and Environment
7. Relationship with the Creditors
8. Relationship with the Government 9. Relationship with the Agency Ship Principal
10. Relationship with the Mass Media 11. Compliance with the Law
12. Business Competition B. Ethical Standard in Company Management
1. Accounting and Finance Policy
2. Corporate Assets Use 3. Occupational Health, Safety and Environment
4. Subsidiary Management
III. Work Guideline:
A. Noble Values B. Maintain Corporate Image
C. Responsibility to the Company 1. Integrity
2. Compliance with the Law
Laporan Tahunan
2016
Annual Report PT PELNI Persero
3. Kerahasiaan Informasi 4. Pencatatan Data, Pelaporan dan Dokumentasi
5. Perlindungan dan Penggunaan Aset Perusahaan 6. Penggunaan Komunikasi Elektronik
7. Kesehatan dan Keselamatan Kerja, Lingkungan
dan Masyarakat 8. Penyalahgunaan Obat-Obatan dan Alkohol.
9. Keterlibatan dalam Aktivitas Politik. D. Benturan Kepentingan
1. Menghindari Benturan Kepentingan
2. Investasi dan Kepemilikan Saham Pribadi Pegawai 3. Kegiatan di Luar Perusahaan
4. Perlakuan Terhadap Keluarga dan teman 5. Pemberian dan Penerimaan Suap, Hadiah, Jamuan
BisnisHiburan dan lainnya. E. Hubungan Kerja.
1. Lingkungan Kerja yang Bebas dari Diskriminasi, Pelecehan, Perbuatan Asusila, Ancaman dan
Kekerasan 2. Kerjasama Atasan dan Bawahan.
F. Hubungan Dengan Konsumen
1. Pelayanan Kepada Konsumen
2. Perlakuan Adil dan Tidak Diskriminatif G. Perlakuan Terhadap Mitra Bisnis
H. Perlakuan Terhadap Pesaing I.
Hubungan Dengan Pemerintah 1.
Kepatuhan Terhadap KetentuanPeraturan Terkait 2. Pola Hubungan dan Komunikasi
J. Hubungan Dengan Masyarakat
1. Pelayanan Masyarakat
2. Pemberian Donasi 3. Kesadaran akan Lingkungan Alam
IV. Penerapan Pedoman Perilaku, mencakup: A. Sosialisasi Pedoman Perilaku.
B. Pernyataan Kepatuhan INSAN PELNI C. Saluran Pengaduan Masalah.
D. Sanksi Pelanggan Pedoman Perilaku. 3. Information Confidentiality
4. Data Recording, Report and Documentation 5. Corporate Assets Protection and Use
6. Electronic Communication Use 7. Occupational Health, Safety, Environment and
Society 8. Abuse of Drugs and Liquor
9. Involvement in Political Activity D. Conflict of Interest
1. Avoiding Conflict of Interest
2. Employee Personal Investment and Shares Ownership
3. External Activity 4. Treatment to Family and Friend
5. Gratification, Reward, Buisness Reception Entertainment and Others.
E. Working Relation. 1. Working Environment that is Free from
Discrimination, Abuse, Dishonor Attitude and Abuse
2. Coordination Between Superiors and Subordinates F.
Relationship with Customers 1.
Customer Service 2. Fair and Non-Discriminative
G. Treatment to Business Partner H. Treatment to Competitors
I. Relationship with The Government
1. Legal Compliance
2. Communication Scheme J.
Relationship with The Society 1.
Community Service 2. Donation
3. Environmental Care IV. Code of Conducts Implementation, including:
a. Code of Conducts Socialization b. INSAN PELNI Integrity Pact
c. Complaint Channel
d. Punishment to Code of Conducts Violation.
Laporan Tahunan
2016
Annual Report PT PELNI Persero
Penerapan dan Penegakan Pedoman Perilaku
Implementasi Code of Conduct dilaksanakan oleh seluruh Insan PELNI. Untuk itu, Perseroan melaksanakan sosialisasi
dan internalisasi untuk memastikan Code of Conduct diketahui dan dijalankan oleh seluruh Insan Perusahaan. Pedoman GCG
dan Code of Conduct telah di-upload pada website PELNI www. pelni.co.id dan dapat diunduh secara langsung. Seluruh Insan
PELNI diharuskan untuk membaca dan memahami dengan baik Pedoman Perilaku Perusahaan serta wajib secara berkala setiap
tahunnya untuk menandatangani Surat Pernyataan Kepatuhan Pedoman Perilaku sebagai wujud komitmen atas kepatuhan
tersebut.
Bagi setiap Insan Perseroan yang mengetahui suatu situasi yang diyakini berpotensi melanggar Code of Conduct harus segera
melaporkan kepada atasan atau pimpinan yang lebih tinggi secara tertulis dengan mencantumkan identitas pelapor berdasarkan
buktibukti yang lengkap dan dapat dipertanggungjawabkan serta tidak mengandung unsur fitnah dan kepentingan
pribadi. Perusahaan akan melindungi kerahasiaan setiap Insan PELNI yang telah melaporkan pelanggaran dan akan segera
menindaklanjutinya kecuali laporannya tidak benar dan kepada pelapor dapat dikenakan sanksi sesuai ketentuan yang berlaku.
Pemberian sanksi terhadap pelanggaran Code of Conduct dilakukan untuk menegakkan Code of Conduct Perusahaan.
Setiap Insan Perseroan yang terbukti melakukan pelanggaran terhadap Code of Conduct akan diberikan sanksi. Pemberian
sanksi akan diatur dengan peraturan tersendiri yang ditetapkan sesuai dengan peraturan pemerintah.
Sosialisasi Code of Conduct
Perseroan senantiasa melakukan sosialisasi Pedoman Perilaku Perusahaan, karena sosialisasi merupakan tahapan penting
dalam terciptanya insan PELNI yang berprilaku sesuai dengan Budaya Perusahaan. Pedoman Perilaku dikomunikasikan
dan disosialisasikan kepada Dewan Komisaris dan organ pendukungnya, Direksi dan pejabat satu tingkat di bawah Direksi
serta seluruh pegawai yaitu antara lain melalui penandatanganan Pakta Integritas yang memuat komitmen pelaksanaan Pedoman
Perilaku.
Dalam ketentuan Bab IV mengenai sosialisasi Code of Conduct, disebutkan bahwa seluruh Insan PELNI harus membaca dan
memahami dengan baik isi Buku Pedoman dan bertanggungjawab untuk menaatinya. Direktorat SDM dan Umum berkewajiban
untuk mensosialisasikan Pedoman Perilaku kepada seluruh Insan PELNI dengan menyampaikan daftar baca. Setiap Insan PELNI
dapat meminta penjelasan dari atasan langsung apabila kurang memahami kebijakan Pedoman Perilaku.
Application and Enforcement of the Code of Conduct
Implementation of Code of Conduct implemented by all PELNI People. Therefore, the Company conducts socialization
and internalization to ensure that the Code of Conduct is acknowledged and implemented by all Company People. The
Code of GCG and Code of Conduct have been uploaded on the PELNI website www.pelni.co.id and can be downloaded directly.
All PELNI People are required to read and understand the Code of Conduct properly and to annually sign the Compliance
Statement of Compliance as manifestation of their compliance.
For any Company People who acknowledge a situation that is believed to have the potential to violate the Code of Conduct
must immediately report to the superior or higher leadership in writing by including the identity of the reporter on the basis of
full and accountable evidences and does not contain libel and personal interests. The Company will protect the confidentiality
of any PELNI Insan who has reported the violation and will follow up immediately unless the report is incorrect and the
complainant may be subject to sanctions in accordance with applicable regulations.
Sanctions administration on the violationa gainst the Code of Conduct is aimed to enforce the Code of Conduct. Any Company
People who is proven to have violated the Code of Conduct shall be punished. Sanctions shall be governed by a separate regulation
established in accordance with government regulations.
Socialization of the Code of Conduct
The Company always disseminates the Code of Conduct considering the socialization as an important step in developing
PELNI People who adapt the Corporate Culture in their attitude. The Code of Conduct is communicated and disseminated to the
Board of Commissioners and its supporting structures, the Board of Directors and the one-level executives under the Board of
Directors and all employees, among others through the signing of the Integrity Pact which contains the commitment of the
implementation of Code of Conducts.
In the provisions of Chapter IV on the socialization of the Code of Conduct, the provisions mentioned that all Insan PELNI must
read and understand well the contents of the Manual and be responsible for obeying it. The Directorate of Human Resources
and General Affairs is obliged to socialize the Code of Conduct to all PELNI People by submitting the reading list. Each PELNI People
may request an explanation from the immediate supervisor if heshe is not familiar with the Code of Conduct policy.
