Improvement Program of Wealth Management Portfolio

Laporan Tahunan 2016 208 Semakin Berkembang Bersama peluang Baru yang Membentang kenyamanan, ketepatan dan kecepatan penanganan dokumen trade finance. 2. Tersedianya berbagai macam produk trade finance dengan structure trade yang fleksible disesuaikan dengan kebutuhan nasabah tailor made disertai tarif yang kompetitif. 3. Transaksi kiriman uang dalam valuta asing dengan berbagai currency ke berbagai negara didukung oleh jaringan bank koresponden yang tersebar diseluruh dunia. 4. Optimalisasi kerjasama dengan perusahaan jasa kiriman uang untuk memudahkan para tenaga kerja Indonesia di luar negeri mengirimkan uang ke berbagai daerah di Indonesia dimana jaringan bank bjb berada. 5. Pengembangan aplikasi remitansi berbasis aplikasi mobile. Rencana dan Strategi tahun 2017 Sejalan dengan arah kebijakan manajemen bank bjb untuk tahun 2017 diantaranya yaitu mendorong pertumbuhan Fee Based Income dan penguatan struktur organisasi dengan dukungan SDM yang maka Divisi Internasional akan meningkatkan aliansi strategis dengan Cabang, Wilayah dan divisi terkait untuk mendukung pelaksanaan arah kebijakan bank tersebut. Yang pada akhirnya akan berdampak pada peningkatan fee based dan interest income melalui produk-produk trade finance and services guna menunjang pencapaian laba perusahaan, serta secara berkesinambungan melakukan peningkatan kompetensi SDM di seluruh jaringan kantor bank bjb terkait produk kelolaan Divisi Internasional melalui pelatihan yang diselenggarakan secara internal maupun eksternal berkoordinasi dengan Divisi terkait. Fokus utama peningkatan fee based income dan interest income Transaksi Divisi Internasional Tahun 2017 adalah: Trade Finance 1. Melakukan penetrasi pasar melalui pemasaran secara agresif diwilayah-wilayah yang berpotensi untuk transaksi trade. 2. Secara kontinyu aktif dalam memberikan advisory mengenai solusi produk trade kepada nasabah potensial. 3. Mempertahankan sertifikasi ISO 9001:2008 secara berkelanjutan untuk peningkatan kualitas layanan melalui penerapan sistem manajemen mutu sesuai dengan ISO 9001:2008, memastikan akurasi pekerjaan, meningkatkan kompetensi SDM yang kompeten dan professional sehingga dapat memberikan solusi yang terbaik dan menciptakan trust bagi nasabah 4. Melaksanakan Customer Gathering dengan nasabah dalam rangka menciptakan loyalitas dan diversifikasi transaksi trade. TINJAUAN OPERASIONAL oPeRaTional RevieW Innovation Plus system to provide comfort, accuracy, and speed in handling trade finance documents. 2. Availability of various trade finance products with flexible trade structure tailored to customers’ need were accompanied with competitive fare. 3. Remittance transactions in various currencies to various countries is supported with network of correspondent banks all over the world. 4. Optimized collaboration with remittance service companies aims to simplify Indonesian migrant workers abroad to transfer their money to various regions in Indonesia where bank bjb networks exist. 5. Remittance application development is based on mobile application.

2017: Plan and Strategy In accordance with bank bjb management policy for 2017,

eg.to encourage Fee Based Income growth and to strengthen the organization structure with the support of professional HR, the International Division shall improve strategic alliance with related Branch, Districts and Division offices to support the implementation of Bank’s policy. The above actions shall have an impact on the increase of fee based and interest income through trade finance and service products, that aim to support the achievement of company’s profit and a sustainable efforts to improve HR competence across bank bjb office network, related to International Product Division management by means of trainings, held both internally and externally through coordination with related Divisions. Several main focus of International Transaction Division’s increased fee based and interest income in 2017 are: Trade Finance 1. Conduct market penetration by way of aggressive marketing within regions of potential trade transactions. 2. Continuously active in providing advisory, concerning trade product solution to potential customers. 3. Continuously maintain ISO 9001:2008 certification to improve service quality through implementation of quality management system, in accordance with ISO 9001:2008, to ensure work accuracy, improve HR competence to be more competent and professional, so bjb resources can provide the best solution and create customer trust. 4. Execute Customer gathering to create customer loyalty and trade transaction diversification.