Pelayanan Pemanduan Kapal Ship Pilotage Service Perencanaan dan Pengendalian Operasi Service Planning and Operations Pelayanan Barang Non Petikemas Non-Containter Goods Service

312 Sekilas IPC Profil Perusahaan Analisa Pembahasan Manajemen Atas Kinerja Perusahaan Tata Kelola Perusahaan IPC • Laporan Tahunan 2014 Annual Report Hasil Evaluasi Manajemen Risiko Pelaksanaan program penanganan risiko di lingkungan Perseroan terus mengalami peningkatan. Pengendalian risiko eksisting yang sifatnya rutin seperti koordinasi antar divisi terkait masalah tertentu, implementasi prosedur mutu, dan instruksi kerja masih terus dilakukan oleh risk owner pada divisi masing-masing. Hingga saat ini, progres penanganan risiko operasional tahun 2014 data hingga 14 Januari 2014 sudah mencapai 84,52. Sedangkan penanganan risiko non-operasional mencapai 79,24. Untuk realisasi progress isik investasi sudah mencapai 88,60. Proporsi Identiikasi Risiko Operasional Proportion of Identiied Operational Risk Objek Risiko Hasil Identiikasi Risiko | Result of Risk Identiication Risk Objects 2014 2013 Perencanaan dan Pengendalian Operasi 7 14 Service Planning and Operations Pelayanan Pemanduan Kapal 9 20 Ship Pilotage Service Dukungan Teknik 12 19 Technical Support Pelayanan Rupa-rupa Usaha 18 9 Assorted Business Service Pelayanan Barang Non Petikemas 22 21 Non-Container Goods Service Pelayanan Petikmas 32 17 Container Service Proporsi Identiikasi Risiko Non Operasional Proportion of Identiied Non-Operational Risks Objek Risiko Hasil Identiikasi Risiko | Result of Risk Identiication Risk Objects 2014 2013 Pengadaan 6 13 Procurement Pemasaran dan Pelayanan Pelanggan 16 17 Marketing and Customer Service Pengelolaan SDM 22 16 HR Management Pengelolaan Keuangan 25 23 Financial Management Pengendalian Kinerja dan ISPS Code 31 31 Performance Control and ISPS Code Realisasi Penanganan Risiko Operasional Sepanjang tahun 2014 realisasi penanganan risiko operasional oleh manajemen risiko bisa dilihat pada tabel di bawah ini: 1. Pelayanan Pemanduan Kapal 1. Ship Pilotage Service Tanjung Priok 100 Tanjung Priok Panjang 100 Panjang Palembang 100 Palembang Teluk Bayur 100 Teluk Bayur Pontianak 100 Pontianak Bengkulu 59 Bengkulu Jambi 95 Jambi Cirebon 100 Cirebon Banten 95 Banten Tanjung Pandan 60 Tanjung Pandan Risk Management Evaluation Results Implementation of risk management in the Company continued to improve. Routine existing risk control such as inter-division coordination related to certain problem, quality control procedure implementation, and working instruction has been managed by risk owner at each division. Up to now, progress of addressing operational risk for 2014 data up to January 14, 2014 had reached 84.52 while for non-operational risk, the mitigation progress had achieved 79.24. At the same time, physical investment realization progress reached 88.60. Realization of Operational Risk Mitigation During 2014 realization of operational risk mitigation by risk management is relected in the table below: MANAJEMEN RISIKO | RISK MANAGEMENT 313 IPC in Brief Company Profile Management Discussion Analysis On Company Performance Corporate Governance IPC • Laporan Tahunan 2014 Annual Report 2. Perencanaan dan Pengendalian Operasi 2. Service Planning and Operations Tanjung Priok 100 Tanjung Priok Panjang 94 Panjang Palembang 100 Palembang Teluk Bayur 100 Teluk Bayur Pontianak 100 Pontianak Bengkulu 100 Bengkulu Cirebon 95 Cirebon Banten 93 Banten Tanjung Pandan 40 Tanjung Pandan Pangkal Balam 79 Pangkal Balam Sunda Kelapa 100 Sunda Kelapa 3. Pelayanan Barang Non Petikemas 3. Non-Containter Goods Service Tanjung Priok 100 Tanjung Priok Panjang 97 Panjang Palembang 100 Palembang Teluk Bayur 94 Teluk Bayur Pontianak 80 Pontianak Bengkulu 96 Bengkulu Jambi 100 Jambi Cirebon 97 Cirebon Banten 92 Banten Tanjung Pandan 75 Tanjung Pandan Pangkal Balam 96 Pangkal Balam Sunda Kelapa 44 Sunda Kelapa 4. Pelayanan Petikemas 4. Container Service